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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Vivox AI serves as a regulatory technology platform that utilizes advanced AI agents to streamline intricate workflows related to compliance and the prevention of financial crimes for organizations subject to regulation. This innovative solution is tailored to assist compliance teams by automating numerous manual and repetitive duties typically handled by Level-1 analysts, including tasks like anti-money laundering monitoring, sanctions screening assessments, adverse media checks, and KYC/KYB onboarding processes. Functioning as a digital compliance workforce, these AI agents seamlessly integrate into existing business operations and operate continuously to identify potential risks while ensuring adherence to regulatory standards. They conduct extensive intelligence gathering by scanning various global sources in multiple languages, allowing for the detection of adverse media, verification of company data, and analysis of public records and corporate registries. Additionally, the platform can create comprehensive risk profiles for both businesses and individuals by synthesizing information from diverse data sources, including sanctions lists, enhancing the overall effectiveness of compliance efforts. Ultimately, Vivox AI aids organizations in navigating the complexities of regulatory requirements with greater efficiency and accuracy.

Description

Spring Labs is an innovative AI leader focused on improving efficiency and profitability within the financial services industry by leveraging advanced AI technologies. Their primary offering, Zanko, acts as an AI assistant for financial institutions, optimizing customer support and compliance workflows by automating various tasks, which allows for enhanced self-service options, increased team productivity, and an improved customer experience. The tools within Zanko empower compliance teams to cut down complaint analysis and triage times by an impressive 70% through automated processes like classification, tagging, profiling, and root cause identification. Furthermore, Zanko interprets user questions and converts them into actionable solutions, which boosts the productivity of customer service agents by 50% and fosters reliable self-service through its customer support chat feature, leading to a 30% decrease in routine support inquiries. In this way, Spring Labs continues to drive transformation in the financial services landscape, positioning institutions to better serve their clients effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Vivox.ai

Founded

2024

Country

United Kingdom

Website

www.vivox.ai/

Vendor Details

Company Name

Spring Labs

Country

United States

Website

www.springlabs.com

Product Features

AML

Behavioral Analytics No 
Case Management No 
Compliance Reporting No 
Identity Verification No 
Investigation Management No 
PEP Screening No 
Risk Assessment No 
SARs No 
Transaction Monitoring No 
Watch List No 

KYC

Product Features

Compliance

Archiving & Retention No 
Artificial Intelligence (AI) No 
Audit Management No 
Compliance Tracking No 
Controls Testing No 
Environmental Compliance No 
FDA Compliance No 
HIPAA Compliance No 
ISO Compliance No 
Incident Management No 
OSHA Compliance No 
Risk Management No 
Sarbanes-Oxley Compliance No 
Surveys & Feedback No 
Version Control No 
Workflow / Process Automation No 

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