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ease
features
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support

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Description

Viking Marketing is an advanced CRM and appointment setting solution powered by AI, specifically designed for local service-oriented businesses. Our AI efficiently engages with every incoming lead in under a minute through SMS, web chat, and social media, ensuring they are qualified and scheduled directly into the calendar. Key features encompass missed call text responses, a consolidated inbox that integrates all communication channels, automated generation of customer reviews, reactivation of dormant leads, and integrated payment processing, effectively streamlining operations by replacing over ten individual tools with a single platform. By utilizing Viking, contractors, dentists, gyms, med spas, real estate agents, and various appointment-centric businesses can significantly reduce customer loss due to missed calls and delayed responses. The onboarding process is completed within 48 hours, and there are no long-term contracts required, making it a flexible solution for businesses looking to enhance their customer engagement and operational efficiency. With Viking, you can transform the way you manage customer interactions and appointments, ensuring a seamless experience for both your team and your clients.

Description

WarmLane is an AI voice assistant available around the clock, designed specifically for businesses that suffer financial losses whenever a call goes unanswered. Each missed call represents a potential customer who may choose to contact a competitor instead. WarmLane picks up on the first ring—whether it’s 2 AM, a Sunday, or while the business owner is busy with repairs—and manages the call just like a skilled receptionist would. It provides answers regarding services, hours of operation, pricing, and service areas using details specific to your business, while also qualifying the caller, recording their name, phone number, and the reason for their inquiry, and directly scheduling appointments into your Google Calendar or Calendly. The caller receives a confirmation via text and email, significantly reducing the likelihood of no-shows. In situations where human intervention is essential, WarmLane can forward or warm-transfer calls to you or your team, ensuring that no one is left without assistance. Additionally, it automatically initiates callbacks and sends text messages for any missed or dropped calls. Every conversation is recorded, making it transcribed, searchable, and exportable for future reference, enhancing overall efficiency and customer service.

API Access

Has API

API Access

Has API

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Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$79/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Viking Marketing

Country

United States

Website

vikingmarketing.ai

Vendor Details

Company Name

WarmLane

Founded

2009

Country

United States

Website

warmlane.io

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