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Description
Viking Marketing is an advanced CRM and appointment setting solution powered by AI, specifically designed for local service-oriented businesses. Our AI efficiently engages with every incoming lead in under a minute through SMS, web chat, and social media, ensuring they are qualified and scheduled directly into the calendar. Key features encompass missed call text responses, a consolidated inbox that integrates all communication channels, automated generation of customer reviews, reactivation of dormant leads, and integrated payment processing, effectively streamlining operations by replacing over ten individual tools with a single platform. By utilizing Viking, contractors, dentists, gyms, med spas, real estate agents, and various appointment-centric businesses can significantly reduce customer loss due to missed calls and delayed responses. The onboarding process is completed within 48 hours, and there are no long-term contracts required, making it a flexible solution for businesses looking to enhance their customer engagement and operational efficiency. With Viking, you can transform the way you manage customer interactions and appointments, ensuring a seamless experience for both your team and your clients.
Description
WarmLane is an AI voice assistant available around the clock, designed specifically for businesses that suffer financial losses whenever a call goes unanswered. Each missed call represents a potential customer who may choose to contact a competitor instead. WarmLane picks up on the first ring—whether it’s 2 AM, a Sunday, or while the business owner is busy with repairs—and manages the call just like a skilled receptionist would. It provides answers regarding services, hours of operation, pricing, and service areas using details specific to your business, while also qualifying the caller, recording their name, phone number, and the reason for their inquiry, and directly scheduling appointments into your Google Calendar or Calendly. The caller receives a confirmation via text and email, significantly reducing the likelihood of no-shows. In situations where human intervention is essential, WarmLane can forward or warm-transfer calls to you or your team, ensuring that no one is left without assistance. Additionally, it automatically initiates callbacks and sends text messages for any missed or dropped calls. Every conversation is recorded, making it transcribed, searchable, and exportable for future reference, enhancing overall efficiency and customer service.
API Access
Has API
API Access
Has API
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Integrations
No details available.
Integrations
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Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$79/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Viking Marketing
Country
United States
Website
vikingmarketing.ai
Vendor Details
Company Name
WarmLane
Founded
2009
Country
United States
Website
warmlane.io