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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Viavitna serves as a website chatbot and AI assistant that provides answers by utilizing authorized materials from website pages, policies, FAQs, and documentation. It efficiently gathers source material, delivers responses with appropriate citations, and can either refrain from answering or present relevant excerpts if the material does not align with the inquiry. Teams have the ability to upload content in Markdown, HTML, or plain text formats, allowing them to review, test a draft collection, and subsequently publish a chat widget through a simple script tag. The product includes a direct answer API and a read-only MCP endpoint designed for server-side clients. It can be accessed as a managed hosted service or as a self-hosted deployment on hardware controlled by the customer, ensuring that models and content operate within the selected environment. Common applications of Viavitna encompass customer support, inquiries regarding policies and products, dissemination of regulated public information, and facilitating access to internal knowledge. The pricing structure for hosted services is a flat monthly fee rather than based on usage, and an owned licensing option is also available for those who prefer a different arrangement. By offering these flexible deployment options, Viavitna caters to a variety of organizational needs and preferences.

Description

thatChat is a self-hosted platform designed for AI chatting and customer support specifically tailored for websites and online retail businesses. Companies can implement it on various platforms like PHP hosting, a VPS, Docker, or their own servers, and integrate a chat widget that responds to visitor inquiries by utilizing the content from their websites, documents, and knowledge bases. This platform boasts numerous features, such as answering frequently asked questions, capturing leads, handling appointment requests, addressing e-commerce product inquiries, maintaining conversation history, and facilitating a seamless transition from AI to human agents. Additionally, teams have the option to connect their preferred AI service provider’s API keys, including options like OpenAI, Anthropic Claude, Google Gemini, and Groq, while also supporting provider routing and fallback mechanisms. Modules for both WordPress and PrestaShop are offered, alongside a REST API and webhooks to enhance functionality. Importantly, all conversation and knowledge data is retained on the customer’s own infrastructure, and billing for AI usage is managed separately by the chosen provider. To further enhance user experience, a mobile application for operators is available, allowing them to manage and respond to ongoing conversations efficiently. This comprehensive suite makes thatChat a versatile option for businesses seeking robust customer interaction solutions.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Claude No 
Claude Duet No 
Claude for Legal No 
Gemini No 
Groq No 
Model Context Protocol (MCP) Yes 
OpenAI No 
PrestaShop No 
WordPress No 

Integrations

Claude Yes 
Claude Duet Yes 
Claude for Legal Yes 
Gemini Yes 
Groq Yes 
Model Context Protocol (MCP) No 
OpenAI Yes 
PrestaShop Yes 
WordPress Yes 

Pricing Details

$149/month
Hosted plan: $149 per month, flat and not metered by question. Owned license: $12,000 one-time, plus $2,400 per year for updates and support or $6,000 per year for the all-in option. Multi-site annual plans are scoped at $25,000–$75,000.
Free Trial No 
Free Version No 

Pricing Details

$18/month
Starter is €16/month or €160/year; Business is €41/month or €410/year. Enterprise pricing is by request. AI-provider usage is billed separately by the selected provider. Optional assisted setup is a one-time fee.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux Yes 
Chromebook No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ASL LLC

Founded

2017

Country

United States

Website

viavitna.com

Vendor Details

Company Name

La Luce

Founded

2013

Country

Czech Republic

Website

www.thatchat.ai/en/

Product Features

Product Features

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Alternatives

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