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Description
Vetster is a digital platform for veterinary care that connects pet owners with licensed veterinarians and veterinary technicians through various communication methods including video, voice, and text chat. Users have the ability to explore a vast selection of highly-rated professionals, examine reviews, and choose a veterinarian based on factors such as proximity, appointment availability, and the specific species they treat. Appointments can conveniently be scheduled through the Vetster website or its mobile application, which provides a range of services like general advice, triage, second opinions, and more specialized assistance. During these consultations, veterinarians can create tailored care plans and, where legally allowed, issue prescriptions through VetsterRx, which can be fulfilled by PetMeds, or utilize a freeform prescription pad for local pharmacy orders. Additionally, the platform promotes ongoing communication after appointments, enabling clients to arrange follow-ups, request prescription refills, and share medical records with their veterinarians. With integrated features, Vetster allows clients to upload various files, videos, and images, enhancing the thoroughness of virtual assessments and ensuring pet health is managed effectively. This comprehensive approach to veterinary care makes Vetster a valuable resource for pet owners seeking convenient and accessible solutions for their animals' health needs.
Description
Alleviate the workload on your front desk and offer your clients a seamless communication channel with your clinic around the clock! The Virtual Vet Nurse is an innovative digital assistant designed exclusively for the veterinary sector. Operating continuously, this dedicated chat-bot efficiently manages a variety of routine tasks and client inquiries. It can assist clients in scheduling appointments, responding to frequently asked questions, reordering medications, and collecting basic patient histories. Your Virtual Vet Nurse integrates seamlessly into your website or Facebook page, embodying a unique persona that represents your clinic, allowing you to select its name and gender. This service is available for use worldwide. In addition to managing bookings and medication orders, it facilitates quote arrangements, addresses common queries, and enhances retail operations through click & collect and online sales. Clients can even upload photos to assist with pre-consultation histories and follow-up management, ensuring a comprehensive service. This digital employee is not just a resource; it's a valuable addition to your clinic's team, improving efficiency and client satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Vetster
Founded
2020
Country
Canada
Website
vetster.com
Vendor Details
Company Name
Virtual VetNurse
Country
New Zealand
Website
www.virtualvetnurse.com
Product Features
Veterinary
Appointment Reminders
No
Appointment Scheduling
No
Billing & Invoicing
No
Boarding Management
No
Image Storage
No
Inventory Management
No
Patient Records
No
Prescription Management
No
Treatment Plans
No
Product Features
Conversational AI
Code-free Development
Yes
Contextual Guidance
No
For Developers
No
Intent Recognition
Yes
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
Yes
Reusable Components
No
Sentiment Analysis
Yes
Speech Recognition
Yes
Speech Synthesis
Yes
Virtual Assistant
No
Veterinary
Appointment Reminders
No
Appointment Scheduling
Yes
Billing & Invoicing
No
Boarding Management
No
Image Storage
No
Inventory Management
No
Patient Records
Yes
Prescription Management
Yes
Treatment Plans
Yes
