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Description
Vetster is a digital platform for veterinary care that connects pet owners with licensed veterinarians and veterinary technicians through various communication methods including video, voice, and text chat. Users have the ability to explore a vast selection of highly-rated professionals, examine reviews, and choose a veterinarian based on factors such as proximity, appointment availability, and the specific species they treat. Appointments can conveniently be scheduled through the Vetster website or its mobile application, which provides a range of services like general advice, triage, second opinions, and more specialized assistance. During these consultations, veterinarians can create tailored care plans and, where legally allowed, issue prescriptions through VetsterRx, which can be fulfilled by PetMeds, or utilize a freeform prescription pad for local pharmacy orders. Additionally, the platform promotes ongoing communication after appointments, enabling clients to arrange follow-ups, request prescription refills, and share medical records with their veterinarians. With integrated features, Vetster allows clients to upload various files, videos, and images, enhancing the thoroughness of virtual assessments and ensuring pet health is managed effectively. This comprehensive approach to veterinary care makes Vetster a valuable resource for pet owners seeking convenient and accessible solutions for their animals' health needs.
Description
Alleviate the workload on your front desk and offer your clients a seamless communication channel with your clinic around the clock! The Virtual Vet Nurse is an innovative digital assistant designed exclusively for the veterinary sector. Operating continuously, this dedicated chat-bot efficiently manages a variety of routine tasks and client inquiries. It can assist clients in scheduling appointments, responding to frequently asked questions, reordering medications, and collecting basic patient histories. Your Virtual Vet Nurse integrates seamlessly into your website or Facebook page, embodying a unique persona that represents your clinic, allowing you to select its name and gender. This service is available for use worldwide. In addition to managing bookings and medication orders, it facilitates quote arrangements, addresses common queries, and enhances retail operations through click & collect and online sales. Clients can even upload photos to assist with pre-consultation histories and follow-up management, ensuring a comprehensive service. This digital employee is not just a resource; it's a valuable addition to your clinic's team, improving efficiency and client satisfaction.
API Access
Has API
API Access
Has API
Integrations
Facebook
Pricing Details
Free
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Vetster
Founded
2020
Country
Canada
Website
vetster.com
Vendor Details
Company Name
Virtual VetNurse
Country
New Zealand
Website
www.virtualvetnurse.com
Product Features
Veterinary
Appointment Reminders
Appointment Scheduling
Billing & Invoicing
Boarding Management
Image Storage
Inventory Management
Patient Records
Prescription Management
Treatment Plans
Product Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Veterinary
Appointment Reminders
Appointment Scheduling
Billing & Invoicing
Boarding Management
Image Storage
Inventory Management
Patient Records
Prescription Management
Treatment Plans
