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Description
ValueText is a versatile messaging application designed for Salesforce users, enabling communication through various channels such as SMS, WhatsApp, Telegram, and beyond. With ValueText, users can effortlessly initiate text conversations via SMS or WhatsApp directly from their Salesforce records, including contacts, leads, opportunities, and even custom objects. The app features a Chat Console and Converse Inbox for managing customer interactions, allowing all conversations to be centralized in one platform. Users can enhance their messaging experience by adding personalized labels, utilizing dynamic templates, sending files and audio messages, scheduling texts, creating automated responses, and much more. For those needing to send or schedule messages to multiple recipients at once, ValueText simplifies the process through List Views, Reports, or Campaigns. Custom messages can be crafted or templates and bots used to streamline communication. Seeking to boost productivity and save valuable time? ValueText allows for the automated sending of SMS and WhatsApp messages within Salesforce, utilizing native automation tools to promptly confirm appointments, dispatch reminders, share special promotions, and more, ensuring that users can focus on what matters most. This comprehensive approach to messaging not only enhances efficiency but also fosters better customer relationships.
Description
Wachat is a software-as-a-service platform tailored for automating and marketing through WhatsApp. It primarily serves as a middleware solution that enables businesses to seamlessly integrate their operations—such as customer relationship management (CRM), enterprise resource planning (ERP), or e-commerce platforms—directly with WhatsApp using REST APIs.
Among its notable features and capabilities are:
Automated Communication: Enhancing customer engagement by enabling automated messaging workflows that streamline interactions.
Collaborative Agent Management: Empowering support teams by allowing several agents to oversee WhatsApp conversations from a unified dashboard.
Integration with Systems: Offering the necessary infrastructure to connect WhatsApp with external applications, frequently used for notifications regarding orders, status updates, and customer support ticket management.
API Framework: Facilitating programmatic access to WhatsApp messaging functions, which involves maintaining comprehensive API documentation and ensuring reliable connectivity to guarantee consistent message delivery. This robust framework ultimately supports smoother interactions between businesses and their customers.
API Access
Has API
API Access
Has API
Screenshots View All
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Pricing Details
$5 per user per month
Free Trial
Free Version
Pricing Details
$6/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ValueText
Founded
2017
Country
India
Website
valuetext.io
Vendor Details
Company Name
Wachat
Founded
2023
Country
Indonesia
Website
www.wachat.net
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics
Product Features
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics
Alternatives
Alternatives
No Alternatives