UserPeek Reviews

UserPeek

5.0 out of 5 stars

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 2 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 4 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

Description

User Sage is an online platform designed for user research and usability testing, catering to designers, founders, developers, researchers, and product teams. It offers a variety of study types, including 5-second tests, first-click assessments, prototype evaluations, tree and card sorting, preference studies, and surveys, in addition to live moderated sessions. Researchers can initiate insights using an AI Panel of simulated participants before moving on to recruit actual users through either a self-managed panel or a screened GenPop panel. The platform facilitates various workflows encompassing screening processes, quota management, booking links, as well as recordings and transcripts of sessions. Findings are meticulously labeled to help teams differentiate between simulated feedback and data obtained from real users. This workspace not only aids in exploring design assumptions but also allows for the evaluation of prototypes and user flows, comparison of preferences, execution of surveys, and conducting moderated research. Moreover, feedback gathered from the AI panel can serve as a valuable guide for subsequent studies involving genuine participants. Additionally, an MCP server enables integration with supported AI tools, facilitating seamless execution of studies and management of research data. Ultimately, User Sage is a comprehensive solution that streamlines the user research process while enhancing the quality of insights generated.

Description

Discover UserPeek, the go-to partner for any organization seeking robust solutions for remote usability testing! More than just a tool, UserPeek acts as a bridge to connect businesses with the true essence of user-product interactions. It simplifies and accelerates UX evaluations with its intuitive tagging and annotation features, providing an invaluable view of the user journey. One of the key assets of UserPeek is its varied and inclusive tester panel, thoughtfully assembled to represent a vast spectrum of target demographics. This provides a well-rounded view of user behaviors and trends. Additionally, UserPeek comes equipped with an automatic speech-to-text transcription tool, converting user comments into easily digestible insights, all in real-time. Crafting influential presentations becomes effortless with UserPeek's unique Highlight Reel feature. It enables businesses to select and present crucial moments from user testing videos, creating a focused and impactful narrative that effectively highlights important user interactions and feedback.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$25/month
The Free plan costs $0 and includes 25 AI credits per month. Pro costs $25/month with monthly billing or $20/month with annual billing. A seven-day Pro trial is available without a credit card.
Free Trial Yes 
Free Version Yes 

Pricing Details

$55 per tester
Pay-as-you-go: $55 per tester
Monthly: $245/month (5 testers/month incl.)
Yearly: $211/month (5 testers/month incl.)
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Chaotic Domain

Founded

2012

Country

United States

Website

usersage.com

Vendor Details

Company Name

UserPeek

Founded

2021

Country

United States

Website

userpeek.com

Product Features

Usability Testing

A/B Testing No 
Annotations No 
Audience Targeting No 
Heatmaps No 
Impression Testing No 
Mobile Testing No 
Moderated Usability Testing No 
Prototype Testing No 
Quantitative Metrics No 
Remote User Testing No 
Reporting / Analytics No 
Surveys and Feeback No 
Video Recording / Transcription No 

Product Features

Usability Testing

A/B Testing No 
Annotations Yes 
Audience Targeting Yes 
Heatmaps No 
Impression Testing Yes 
Mobile Testing Yes 
Moderated Usability Testing No 
Prototype Testing Yes 
Quantitative Metrics No 
Remote User Testing Yes 
Reporting / Analytics Yes 
Surveys and Feeback Yes 
Video Recording / Transcription Yes 

Alternatives

No Alternatives

Alternatives