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Description
Overseeing the security of widely distributed networks can prove challenging for IT administrators and managed service providers. Untangle’s Command Center, a cloud-based interface, empowers administrators to efficiently manage networks across various locations with ease. This platform simplifies the monitoring and management of NG Firewall or Micro Edge appliances, whether you are setting them up for the first time through zero-touch provisioning or implementing policy updates throughout your network. Collaborations with cybersecurity leaders like Bitdefender, Malwarebytes, and Webroot enable users to detect threats and initiate endpoint protection scans seamlessly. Command Center delivers the user-friendly experience that Untangle is known for, offering a centralized view for streamlined network management. Additionally, its integration with these security partners allows administrators not only to monitor the health of remote NG Firewalls and Micro Edge devices but also to keep an eye on connected endpoints throughout the network, ensuring comprehensive protection. This level of visibility helps in proactively addressing potential security issues before they escalate into larger problems.
Description
Callstats improves customer interactions, minimizes agent idle time, and enhances overall operational productivity. By monitoring and analyzing voice and video communications, it allows for the delivery of superior user experiences through a single, user-friendly dashboard. If you're interested in starting to monitor and analyze your WebRTC sessions, set up an account today. The data is categorized by six different geographic areas, enabling contact center managers to assess their service performance effectively. A prominent software company leverages callstats.io to streamline communication between agents and the Amazon Connect contact center cloud. Discover the various advantages of implementing WebRTC for agent interactions, along with actionable advice for a seamless transition. We gather more than 500 metrics every few seconds from each endpoint in a WebRTC session, and our dashboard consolidates this information to offer a comprehensive overview of service health, making it easy to identify areas for improvement. This robust system not only aids in enhancing user experiences but also empowers managers to make informed decisions based on real-time data.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Untangle
Founded
2003
Country
United States
Website
www.untangle.com/cloud/command-center/
Vendor Details
Company Name
CALLSTATS I/O
Founded
2014
Country
Finland
Website
www.callstats.io
Product Features
Network Monitoring
Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting
Product Features
Network Monitoring
Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting