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support

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Description

Tackle the issue of downtime effortlessly and without the stress of outdated backup solutions by opting for a service that is rooted in three decades of innovation, all with no initial costs involved—making the advantages of cloud economics accessible to every managed service provider. The Unitrends MSP Portal is designed to provide comprehensive insights into your entire backup ecosystem, allowing you to oversee and manage all aspects from a single platform. Who has the luxury of spending their entire day on backup management? The Unitrends MSP Portal is specifically tailored to assist you in quickly addressing challenges so you can efficiently manage your time and focus on what really matters. With BackupIQTM, artificial intelligence highlights the most critical issues, ensuring your technicians are consistently concentrating on the most important tasks. Additionally, you can effortlessly generate and send visually appealing reports weekly, monthly, or quarterly, giving your clients peace of mind knowing they have a top-notch team and cutting-edge technology working tirelessly to keep their operations seamless. Ultimately, this streamlined approach not only enhances efficiency but also strengthens the trust between you and your customers.

Description

More than 70% of cyber security breaches originate from internal threats, such as misconfigurations, unauthorized access, and inadequate backups, which traditional firewalls and antivirus solutions fail to mitigate. These vulnerabilities enable attackers to exploit weaknesses and compromise systems without being detected. To thwart potential intruders, consider using Unitrends Security Manager, which proactively warns you of threats before they can escalate. This innovative tool performs comprehensive scans of your servers, data, and network every 24 hours, providing timely alerts about internal vulnerabilities. The alerts are compiled into a user-friendly report that can be organized by severity or type of problem, making it easier to prioritize responses. You can also configure these alert reports to be sent directly to specified emails, including your ticketing system, ensuring that relevant parties are promptly informed. Additionally, Unitrends Security Manager features "smart tags," enabling it to tailor its detection capabilities to each specific client by incorporating detailed information about users, assets, and configurations. This level of customization enhances the system's efficacy, allowing for a more robust defense against internal threats.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Aircraft Maintenance & Inventory (AMI) No 
Amazon Web Services (AWS) No 
Microsoft 365 No 
Microsoft Azure No 
Microsoft Hyper-V No 
MyGlue Yes 
Network Glue Yes 
VMware vSphere No 
XenServer No 

Integrations

Aircraft Maintenance & Inventory (AMI) Yes 
Amazon Web Services (AWS) Yes 
Microsoft 365 Yes 
Microsoft Azure Yes 
Microsoft Hyper-V Yes 
MyGlue No 
Network Glue No 
VMware vSphere Yes 
XenServer Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Kaseya

Founded

2000

Country

United States

Website

www.unitrends.com/solutions/msp-backup-solutions/

Vendor Details

Company Name

Unitrends

Founded

1989

Country

United States

Website

www.unitrends.com/products/unitrends-security-manager

Product Features

Backup

Backup Log Yes 
Backup Scheduling Yes 
Cloud Backup Yes 
Compression Yes 
Continuous Backup Yes 
Encryption Yes 
Incremental Backup Yes 
Local Server Options Yes 
Remote Server Options Yes 
Secure Data Storage Yes 
Web Access / Restoration Yes 

Business Continuity

Backup Log Yes 
Backup Scheduling Yes 
Compression Yes 
Continuous Backup Yes 
Encryption Yes 
Incremental Backup Yes 
Local Server Options Yes 
Multiple System Support Yes 
Remote Server Options Yes 
Secure Data Storage Yes 
Web Access / Restoration Yes 

Data Recovery

Web Access / Restoration No 
Backup Log No 
Backup Scheduling No 
Compression No 
Continuous Backup No 
Encryption No 
Incremental Backup No 
Local Server Options No 
Multiple System Support No 
Remote Server Options No 
Secure Data Storage No 

MSP

Backup Management Yes 
Billing & Invoicing No 
CRM No 
Dashboard No 
Help Desk No 
Issue Management No 
Live Chat No 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access No 
Remote Systems Monitoring No 
Scheduling No 

RMM

Deployment Management No 
For MSPs No 
IT Asset Management No 
Mobile Access No 
Network Monitoring No 
Patch Management No 
Real-time Alerts No 
Remediation Management No 

Server Backup

Backup Scheduling Yes 
Bare-Metal Restore Yes 
Compression Yes 
Continuous Backup Yes 
Differential Backup Yes 
Disaster Recovery Yes 
Encryption Yes 
Incremental Backup Yes 
VM Backup Yes 

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