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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Umapped provides the ability, adaptability, and efficiency needed to work collaboratively on proposals and travel itineraries alongside industry partners and clients throughout every phase of their journey. With features like real-time updates, tailored content, and mobile messaging, you are equipped to connect with your customers before, during, and after their travels. For travelers seeking access to their itineraries on the go, the Umapped Mobile App is readily available for download on both the Google Play and Apple App stores, allowing them to view all trip details curated by a Travel Professional at any time. Founded in 2012, Umapped was created with the straightforward aim of enhancing the travel experience for all. Our skilled and diverse workforce operates from a historic building in downtown Toronto, with team members spread across the continent. Since its establishment, our mission has consistently focused on fostering a stronger and more meaningful relationship between travel agents and travelers, ensuring that both parties benefit from improved communication and collaboration.

Description

Since the inception of our company in 2004, we have partnered with Trip Solutions, whose eTrip platform's adaptability and ongoing enhancements have significantly contributed to our business expansion and evolution. A key differentiator for Trip Solutions is their deep expertise in the travel sector, which allows them to swiftly grasp the specific needs and requests of tour operators. Our collaboration has spanned over seven years, a time marked by mutual growth and transformation for both organizations. As one of their first clients, we were struck by Trip Solutions' insightful grasp of the travel industry and their commitment to avoiding a "one-size-fits-all" model. I am delighted to report that even amid their remarkable growth and success, they continue to uphold these essential principles today, proving that a personalized approach in service is invaluable. Their dedication to understanding client needs has truly set them apart in a competitive market.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$25 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Umapped

Country

Canada

Website

umapped.com

Vendor Details

Company Name

Trip Solutions

Founded

2005

Country

United Kingdom

Website

www.tripsolutions.co.uk

Product Features

Travel Agency

Central Reservation System No 
Customer Database No 
Flight Booking No 
GDS / OTA Integration No 
Itinerary Creation Yes 
Marketing Management No 
Payment Processing No 
Promotions Management Yes 
Quote Management No 
Rental Car Reservations No 
Single / Group Reservations No 

Product Features

Travel Agency

Central Reservation System Yes 
Customer Database No 
Flight Booking Yes 
GDS / OTA Integration Yes 
Itinerary Creation Yes 
Marketing Management No 
Payment Processing Yes 
Promotions Management No 
Quote Management Yes 
Rental Car Reservations Yes 
Single / Group Reservations Yes 

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