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Description
Ubie Business is an innovative platform that leverages artificial intelligence to enhance patient support by automating the clinical intake process, effectively routing patients, and managing scheduling around the clock through both voice and chat interfaces. Designed specifically for healthcare providers aiming to engage with patients earlier in their care journey, Ubie streamlines the transition from presenting symptoms to identifying the appropriate next steps while alleviating the administrative workload for healthcare staff. The platform facilitates clinical intake by evaluating patient symptoms in advance, establishing urgency or necessary routing prior to the patient's arrival, and gathering pertinent information only when essential, thus minimizing redundant paperwork. By moving away from disjointed phone calls, outdated forms, and manual triage methods, Ubie employs AI to efficiently collect symptom data, organize patient responses, and enhance routing efficiency even before patients arrive at the clinic. Additionally, its appointment scheduling features ensure that patients are directed to suitable care options, thereby smoothing the process between symptom evaluation, care navigation, and booking appointments, ultimately leading to a more seamless healthcare experience. This holistic approach not only improves patient engagement but also optimizes operational efficiency for healthcare organizations.
Description
eConsult provides NHS GP practices with the capability to conduct online consultations, enabling patients to electronically communicate their symptoms or requests to their local GP. This platform offers continuous access to NHS self-help resources, guidance on available services, and a symptom assessment tool. Recognized as the most utilized digital triage solution in NHS primary care, eConsult was developed by NHS GPs specifically for patients in the NHS, aiming to improve patient access and practice efficiency while ensuring that individuals receive appropriate care at the right time. With its implementation in 3,330 NHS practices, eConsult facilitates online access for millions of patients to their own GPs. Patients can engage with their NHS GP virtually by filling out a brief form, which is then reviewed by the practice. Additionally, eConsult can guide patients toward self-help options, pharmacy consultations, and local self-referral services as needed. The process for GPs to manage an eConsult is efficient, typically taking only 2-3 minutes per submission, thereby streamlining healthcare delivery. This innovative approach not only enhances patient experience but also optimizes the workflow within GP practices, making healthcare more accessible than ever.
API Access
Has API
API Access
Has API
Integrations
Biometric Vision
Seneca
SystmOne
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ubie
Founded
2017
Country
United States
Website
business.ubiehealth.com
Vendor Details
Company Name
eConsult
Founded
2013
Country
United Kingdom
Website
econsult.net
Product Features
Product Features
Medical Practice Management
Claims Management
E-Prescribing
EMR / EHR
HIPAA Compliant
Insurance Eligibility Verification
Inventory Management
Multi-Office
Multi-Physician
Patient Billing
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling
Patient Portal
Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations