Average Ratings 1 Rating
Average Ratings 3 Ratings
Description
UNIVERGE Blue® Cloud Services: One seamless and intuitive unified cloud communications and collaboration experience, aligning people, communications, and technology to the company's key initiatives.
Key Components:
- CONNECT (UCaaS): User-friendly and fully integrated Cloud Unified Communications platform with robust productivity and collaboration features.
- ENGAGE (CCaaS): Highly reliable, secure, full-featured, and customizable Contact Center solution that delivers enhanced customer experience.
- EXTEND API: API integration platform that connects Contact Center and Unified Communications functions into everyday business applications.
- MEET: A powerful meeting solution that provides HD audio & video, interactive screen sharing, collaboration tools, and A.I. capabilities.
- SHARE: Provides secure Sharing of the latest document versions without compromising accessibility or functionality.
- CONNECT BRIDGE: Extends customers’ NEC phone system investment with cloud-based voice via desktop and mobile apps.
- CONNECT+MS TEAMS: The costume version of the CONNECT works side-by-side with Microsoft Teams to enhance business communications.
Description
net2phone is a leading Unified Communications provider offering innovative and affordable cloud based telephony services in the US and worldwide.
With an embedded Voice over IP experience at the core, 30+ years of on-going innovation, and an ever expanding global presence, net2phone is one of the fastest growing providers in the industry.
Our cloud-based, unified communications and contact center solutions help businesses around the globe succeed by interacting with their consumers with enhanced intelligence and insights.
API Access
Has API
API Access
Has API
Integrations
Google Chrome
Microsoft Teams
Salesforce
Slack
Active Directory
CloudNuro
Google Workspace
HubSpot CRM
HubSpot Customer Platform
Microsoft 365
Integrations
Google Chrome
Microsoft Teams
Salesforce
Slack
Active Directory
CloudNuro
Google Workspace
HubSpot CRM
HubSpot Customer Platform
Microsoft 365
Pricing Details
$19.40/User/Month
Free Trial
Free Version
Pricing Details
$17.99/month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
NEC Corporation
Founded
1899
Country
Japan
Website
univergeblue.com
Vendor Details
Company Name
net2phone
Founded
1990
Country
United States
Website
www.net2phone.com
Product Features
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
Product Features
Auto Dialer
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
Online Fax
Alerts / Notifications
Cloud Storage
Electronic Signature
Fax via Email
HIPAA Compliant
Large File Support
Local Phone Numbers
Mobile Access
Toll Free Numbers