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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

UChat is a cloud-based solution designed for creating and overseeing automated dialogues across various messaging and social media platforms. It offers an intuitive visual flow builder that facilitates the development of chatbot interactions, streamlining processes such as lead generation, addressing frequently asked questions, managing requests, and conducting follow-ups with clients. Organizations can handle conversations through a collaborative inbox and implement bots on platforms like Facebook Messenger, Instagram, WhatsApp, and their own website chat. The service features AI-enhanced replies and knowledge-based agents, along with integrations to customer service and commerce applications. Companies utilize UChat for a range of functions including customer support, sales initiatives, marketing strategies, appointment management, order inquiries, and engaging in conversational commerce. This web application is specifically tailored for agencies and businesses looking to create, launch, and sustain chat experiences without the need to develop each bot from the ground up, making it an efficient tool in today’s digital landscape. Moreover, its user-friendly interface ensures that teams can easily adapt and modify their chat solutions as their needs evolve.

Description

Viavitna serves as a website chatbot and AI assistant that provides answers by utilizing authorized materials from website pages, policies, FAQs, and documentation. It efficiently gathers source material, delivers responses with appropriate citations, and can either refrain from answering or present relevant excerpts if the material does not align with the inquiry. Teams have the ability to upload content in Markdown, HTML, or plain text formats, allowing them to review, test a draft collection, and subsequently publish a chat widget through a simple script tag. The product includes a direct answer API and a read-only MCP endpoint designed for server-side clients. It can be accessed as a managed hosted service or as a self-hosted deployment on hardware controlled by the customer, ensuring that models and content operate within the selected environment. Common applications of Viavitna encompass customer support, inquiries regarding policies and products, dissemination of regulated public information, and facilitating access to internal knowledge. The pricing structure for hosted services is a flat monthly fee rather than based on usage, and an owned licensing option is also available for those who prefer a different arrangement. By offering these flexible deployment options, Viavitna caters to a variety of organizational needs and preferences.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Model Context Protocol (MCP) Yes 
Calendly Yes 
Google Sheets Yes 
HubSpot CRM Yes 
Shopify Yes 
Stripe Yes 
Zapier Yes 

Integrations

Model Context Protocol (MCP) Yes 
Calendly No 
Google Sheets No 
HubSpot CRM No 
Shopify No 
Stripe No 
Zapier No 

Pricing Details

$0
Prices are in USD. The Free plan is $0/month and includes 1 bot and 200 bot users. Business is $15/month and includes 1 bot, 1,000 bot users and 5 members. Partner is $199/month and includes 5 bots, 10,000 bot users and 5 members. Additional usage and external service charges may apply.
Free Trial Yes 
Free Version Yes 

Pricing Details

$149/month
Hosted plan: $149 per month, flat and not metered by question. Owned license: $12,000 one-time, plus $2,400 per year for updates and support or $6,000 per year for the all-in option. Multi-site annual plans are scoped at $25,000–$75,000.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Smart Link

Founded

2018

Country

Australia

Website

uchat.au

Vendor Details

Company Name

ASL LLC

Founded

2017

Country

United States

Website

viavitna.com

Product Features

Product Features

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