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Description

A tailored neural network has been developed to efficiently triage reported online content. For an extended period, social media platforms have depended on users to flag abusive behavior, hate speech, and various forms of online harm. These reports are forwarded to moderation teams that assess each one on a case-by-case basis. Many platforms encounter an overwhelming number of reports daily, with a significant portion being resolved without any further action. However, reports that involve urgent matters—such as threats of suicide, violent acts, terrorism, or child exploitation—run the risk of being overlooked or not addressed promptly. This delay can lead to serious legal repercussions as well. Under the German law known as NetzDG, social media platforms are obligated to eliminate reported hate speech and unlawful content within a 24-hour timeframe, or they could incur fines reaching up to 50 million euros. As similar regulations regarding reported content are emerging in countries like France, Australia, and the UK, the need for effective moderation techniques is becoming increasingly critical. With Two Hat’s Predictive Moderation product, platforms have the capability to develop a specialized AI model that learns from the consistent decisions made by their moderation teams, thereby improving response times and accuracy in handling urgent reports. This innovation not only enhances user safety but also helps platforms navigate the complex landscape of legal compliance effectively.

Description

OpenShield is an API service focused on content moderation and fraud prevention, operated by Sway SRL based in Belgium. Users can transmit images or text from their servers to obtain decisions regarding acceptance, review, or rejection, as well as insights into the categories, scores, and thresholds that influenced those decisions. This service encompasses checks for various concerns, including nudity, violence, weapons, hate symbols, hate speech, personal information, spam, scams, and even custom-defined image categories. Moreover, the same API is capable of analyzing content generated by users and interpreting material created by AI agents. To assess events such as sign-ups, logins, or payments, users can send these events and receive responses indicating whether to allow, step up, hold, or block the action, along with the specific rules that prompted such decisions. The pack rules initially operate in shadow mode and can transition to automatic actions following a 30-day replay period. Notably, content is evaluated in real-time and is not retained after processing. OpenShield utilizes openmod and openfraud, which are open-source engines written in Rust and released under the Apache-2.0 license. Its pricing model is based on a prepaid balance for each check, offering up to 2,000 free checks every month without requiring a credit card for access, making it an accessible option for various users. This combination of features provides a comprehensive solution for organizations seeking to maintain safe and compliant digital environments.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Pay per check from a prepaid balance; up to 2,000 checks per month are free, with no card required.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Two Hat

Founded

2012

Country

Canada

Website

www.twohat.com/predictive-moderation-template/

Vendor Details

Company Name

Sway SRL

Country

Belgium

Website

openshield.dev/

Product Features

Content Moderation

Artificial Intelligence No 
Audio Moderation No 
Brand Moderation No 
Comment Moderation No 
Customizable Filters No 
Image Moderation No 
Moderation by Humans No 
Reporting / Analytics No 
Social Media Moderation No 
User-Generated Content (UGC) Moderation No 
Video Moderation No 

Product Features

Content Moderation

Artificial Intelligence No 
Audio Moderation No 
Brand Moderation No 
Comment Moderation No 
Customizable Filters No 
Image Moderation No 
Moderation by Humans No 
Reporting / Analytics No 
Social Media Moderation No 
User-Generated Content (UGC) Moderation No 
Video Moderation No 

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