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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Complete the declaration by providing as many specifics as possible, including the location where the item was lost, the category it belongs to, and a detailed description, to assist the algorithm in swiftly identifying it. Once your identity is verified, you will receive instructions on how to retrieve the item or arrange for its delivery. Be sure to include the reference number provided to you. A sophisticated matching algorithm is designed to facilitate quick identification of items in the database without the need for extensive searching. Troov effectively consolidates all lost and found items reported by its community, both in France and internationally. Its user-friendly interface allows you to easily locate and manage your recent reports in just a few clicks, streamlining the process from reporting a loss to receiving the item. This innovative service redefines a typically stressful situation for your customers into an enjoyable experience, thereby enhancing their loyalty to your brand and fostering positive customer relationships. The seamless integration into your software ensures that both convenience and security are prioritized throughout the process.

Description

Front desks can run five day-to-day services in vFound from any browser. A hotel, campus, office or event chooses Lost & Found, Parcels, Checkroom, Equipment or Visitors by venue. Staff photograph found property, scan delivery labels, issue QR checkroom tickets, lend equipment and sign visitors in without installing an app. Guest and staff records share one workspace, team roles and audit history. vFound AI turns photos and labels into draft records, searches for likely matches, translates messages and helps check claims, while staff approve every action. The suite includes unlimited team members and records, CSV reports, signed handovers, public and private guest pages, twelve guest languages, channel alerts, a REST API and signed webhooks. Prices are per product and per venue, billed yearly. The selected products start with one shared 14-day trial after a valid card is added.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Google Chat No 
Microsoft Teams No 
Slack No 
Zapier No 

Integrations

Google Chat Yes 
Microsoft Teams Yes 
Slack Yes 
Zapier Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

US$42/month per venue
Annual billing only. Checkroom US$504/year (US$42/month equivalent); Equipment US$696/year (US$58/month); Visitors US$804/year (US$67/month); Lost & Found and Parcels US$900/year each (US$75/month). Choose only the products you need. Selected products share one 14-day trial; a valid card is required.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Troov

Country

France

Website

troov.com/en/

Vendor Details

Company Name

vFound

Founded

2019

Country

Canada

Website

vfound.io

Product Features

Lost and Found

Access Control No 
Automatic Matching Yes 
Category Management Yes 
Claims Management Yes 
Cross-Database Search Yes 
Document Management Yes 
Historical Reporting Yes 
Image Recognition No 
Inventory Management Yes 
Self Service Portal No 
Shipping Management Yes 
Unclaimed Items Management No 

Product Features

Lost and Found

Access Control Yes 
Automatic Matching Yes 
Category Management Yes 
Claims Management Yes 
Cross-Database Search No 
Document Management No 
Historical Reporting Yes 
Image Recognition Yes 
Inventory Management Yes 
Self Service Portal Yes 
Shipping Management No 
Unclaimed Items Management Yes 

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