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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Every bank and fintech requires AI fraud investigators to create a reality where fraud victims are a thing of the past, and Trident is leading the charge by providing limitless investigators to these institutions. By deploying AI agents designed specifically to combat card fraud and APP scams, our solution integrates effortlessly with your in-app dispute forms, messaging systems, and alerting mechanisms. This innovation drastically reduces fraud resolution times from several days to mere minutes, ultimately enhancing customer satisfaction. Moreover, our AI agents bolster your fraud management capabilities, ensuring that every case is addressed regardless of the volume of incidents reported. With a streamlined process for handling false positives, our detection models can identify a greater number of transactions, ensuring that real fraud is captured effectively. Additionally, our assistant can be easily incorporated with platforms like Intercom, Zendesk, or any existing case management system you may currently utilize, providing a comprehensive tool for fraud detection and resolution. By harnessing the power of AI, we can transform the landscape of fraud investigation and support banks in safeguarding their customers more efficiently than ever before.

Description

Fraud.com's aiReflex is a digital risk and trust solution designed to simplify your fraud defences, making life easier for you and safer and fairer for your customers. aiReflex determines which transactions are legitimate in real-time using a multi-layer defence coupled with explainable AI to fight fraud and improve customer trust. Everything you need to eliminate transactional and application fraud, including: - Transactional Orchestration - Adaptive Rule Engine - AI Engine (Supervised and Unsupervised Machine Learning) - Simulation Engine - Dynamic and static lists - Journey-Time Orchestration - OmniChannel Case Management - Centralised Fraud Reporting Contact us at fraud.com on how we can help you improve your fraud defence while reducing costs and improving customer experiences.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon EC2 No 
Amazon Web Services (AWS) No 
Intercom Yes 
Udentify No 
Zendesk Yes 
fcase No 

Integrations

Amazon EC2 Yes 
Amazon Web Services (AWS) Yes 
Intercom No 
Udentify Yes 
Zendesk No 
fcase Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Annual Subscription Fee
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Trident AI

Website

tridentai.co

Vendor Details

Company Name

Fraud.com

Founded

2022

Country

United Kingdom

Website

www.fraud.com/products/aireflex

Product Features

Fraud Detection

Access Security Management No 
Check Fraud Monitoring No 
Custom Fraud Parameters No 
For Banking No 
For Crypto No 
For Insurance Industry No 
For eCommerce No 
Internal Fraud Monitoring No 
Investigator Notes No 
Pattern Recognition No 
Transaction Approval No 

Product Features

AML

Behavioral Analytics Yes 
Case Management Yes 
Compliance Reporting Yes 
Identity Verification Yes 
Investigation Management Yes 
PEP Screening No 
Risk Assessment Yes 
SARs No 
Transaction Monitoring Yes 
Watch List Yes 

Artificial Intelligence

Chatbot No 
For Healthcare No 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning No 
Multi-Language No 
Natural Language Processing No 
Predictive Analytics No 
Process/Workflow Automation No 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) No 

Fraud Detection

Access Security Management No 
Check Fraud Monitoring Yes 
Custom Fraud Parameters Yes 
For Banking Yes 
For Crypto Yes 
For Insurance Industry Yes 
For eCommerce No 
Internal Fraud Monitoring Yes 
Investigator Notes Yes 
Pattern Recognition Yes 
Transaction Approval Yes 

Alternatives

Alternatives

NOTO 360 Reviews

NOTO 360

NOTO 360 Holding Limited
FraudSight Reviews

FraudSight

Worldpay