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Description
Enhance your customer service efficiency by tripling response times using our chat-based concierge system, which seamlessly redirects requests and bookings for prompt attention, allowing your guest support team to focus on more intricate inquiries. Foster connections with your guests throughout their journey—before, during, and after their stays—through tailored interactions across various communication platforms. Experience comprehensive control over every aspect of your property, facilitating straightforward access and management of both macro and microsystems from a centralized interface. We ensure that your staff can quickly acclimate to the new system by providing thorough onboarding sessions and tutorials, either online or in-person upon request, along with user-friendly hospitality standard operating procedure guides. This approach not only boosts team confidence but also enhances overall guest satisfaction.
Description
Protel’s user-friendly property management system enhances the guest experience in hotels significantly. By minimizing the time spent on administrative tasks, staff can devote more attention to their guests. The system facilitates flawless communication across different departments. Additionally, it includes billing and invoicing capabilities to ensure that every transaction is meticulously tracked. Furthermore, Protel offers both Cloud-based and On-Premise options, catering to diverse operational preferences. For event management, Protel MICE provides comprehensive support, ensuring that every detail is meticulously managed from the initial inquiry to the final payment. This meticulous planning lays the groundwork for successful events. Protel's Booking Engine allows hotels to tailor the look and functionality of their reservation systems to meet their specific requirements, thereby enhancing the guest experience even before arrival. Moreover, Protel Voyager is an award-winning application that simplifies the process for hotels and hotel chains to launch their own branded mobile app, seamlessly integrated with the Protel PMS. This innovative solution not only streamlines operations but also significantly elevates guest engagement and satisfaction.
API Access
Has API
API Access
Has API
Integrations
4SUITES
Altitude
Atomize
Bookboost
Cendyn Guestrev
Cendyn Revintel
FairPlanner
H&L POS
IDeaS G3 RMS
Impala
Integrations
4SUITES
Altitude
Atomize
Bookboost
Cendyn Guestrev
Cendyn Revintel
FairPlanner
H&L POS
IDeaS G3 RMS
Impala
Pricing Details
$6 per room per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Trabble
Founded
2015
Country
Singapore
Website
www.trabble.co/products
Vendor Details
Company Name
Planet
Founded
1985
Country
Ireland
Website
www.weareplanet.com/welcome-protel
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental