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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Maintain awareness of everyone present in your facility at all times while collecting feedback from visitors during their checkout process. After their visit, automatically solicit online reviews from family members and guests to enhance your reputation. Streamline your screening procedures with our integrated thermometer and tailored screening questionnaires. Keep all visitors, vendors, and staff informed by displaying crucial updates in a timely manner. Management receives immediate notifications via email or SMS, enabling swift and effective resolution of any issues before they escalate. Happy visitors can share their feedback and ratings, contributing to your facility's reputation. In a landscape where online reviews hold significant weight, it is essential for your facility to differentiate itself. Our innovative technology transforms your satisfied clients into enthusiastic promoters, ensuring you gain a competitive edge in the market. With these tools in place, your facility can foster a more engaged community while improving its overall image.

Description

VisibleFeedback is a streamlined feedback and reputation management solution tailored for brick-and-mortar businesses seeking to enhance customer satisfaction and online presence. It enables businesses to intercept negative experiences before they become public by capturing instant feedback through QR codes placed in-store or with orders. Happy customers are nudged to leave positive 5-star reviews on Google, Yelp, and other review platforms, boosting the business’s reputation. Business owners get private, real-time alerts when customers report issues, allowing them to address problems promptly. The system is designed for simplicity, requiring less than five minutes to set up and running unobtrusively in the background. It suits various industries including restaurants, auto repair shops, retail outlets, and salons. By improving response times and increasing positive reviews, VisibleFeedback helps businesses build trust and attract more customers. The platform supports sustainable growth through better reputation management.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$25/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

TouchPoint

Founded

2018

Country

United States

Website

www.touchpointhc.com/kiosk

Vendor Details

Company Name

DiscoveryMark

Founded

2025

Country

United States

Website

visiblefeedback.com

Product Features

Kiosk

Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Alternatives

Elo Reviews

Elo

Elo Touch Solutions

Alternatives