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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Tmall, a platform run by Alibaba Group, stands as the foremost business-to-consumer ecommerce site in China, facilitating a tailored marketplace where both local and international brands can sell directly to Chinese consumers. Established in 2008 as a branch of Taobao, Tmall sets itself apart by emphasizing premium brand-name products, thereby guaranteeing authenticity and high quality. The platform boasts over 70,000 distinct brands and caters to a vast customer base of more than 180 million shoppers, capturing a considerable portion of the B2C online retail landscape in China. Tmall offers a variety of store formats, such as flagship stores for brand creators, authorized shops for licensed vendors, and specialty outlets for multiple brands. To improve the shopping journey, Tmall incorporates features like Alipay for safe payment processing and AliWangWang for instant communication between buyers and sellers, ensuring a seamless shopping experience. Additionally, Tmall continually evolves its services to meet the changing needs of consumers and retailers alike.

Description

Connects with over 900 carriers across the globe, ensuring that both you and your customers are always informed about the location of each shipment. By activating automated email notifications, your customers can effortlessly track their order status, significantly reducing the number of “where’s my order” inquiries. It fully supports various shipping options, including AliExpress Standard Shipping, YunExpress, 4PX, CJ Packet, and ePacket (China Post, China EMS), and allows you to conveniently conceal any Chinese origins. The parcel tracking application offers a personalized experience by letting you tailor the tracking template to align with your store's aesthetic. You have the flexibility to customize text colors, button styles, and background designs, along with the option to choose which tracking information is visible. Additionally, you can include a message in the "seller's message" field for further engagement. To boost your revenue, consider enabling product recommendations on the tracking page. This feature not only keeps customers informed but also minimizes the need for customer care representatives to handle “where is my order” concerns. Customers can independently access their order details at your store's tracking page anytime, using their shipment tracking number or a combination of their order ID and email. This seamless tracking experience enhances customer satisfaction and loyalty.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Alibaba.com

Integrations

Alibaba.com

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$9 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Tmall

Founded

2008

Country

China

Website

www.tmall.com

Vendor Details

Company Name

Shopify

Country

Latvia

Website

apps.shopify.com/trackr

Product Features

Product Features

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

Alternatives

Alternatives