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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Engage real Australian users to evaluate your website with TestMate. Our platform harnesses insights from actual Australians to gauge the usability of your site or application effectively. We firmly believe that designing user experiences with genuine users at the forefront is essential for developing exceptional digital products. With our help, you can identify potential issues, enhance your website's conversion rates, and spark innovative ideas to elevate user experience! TestMate has established a thorough website testing methodology that offers an in-depth analysis of how Australian customers interact with your online services. As a leading User Testing agency based in Melbourne, we pride ourselves on being one of the finest website testing firms, utilizing real users in our evaluations to guarantee high-quality analysis and results. Share the details of your project and the specific questions you have, enabling us to customize our User Testing service to suit your needs, setting us apart from other testing platforms and providers! Benefit from insightful feedback from local users who fit your target demographic for testing. Plus, you'll have the opportunity to review your testing sessions on video!

Description

TheySaid is an AI-powered customer research and usability testing platform designed to help product teams validate ideas, evaluate designs, and understand user experiences. The software provides AI-moderated usability tests, conversational surveys, customer interviews, feedback forms, and polls within a unified research workspace. Its synthetic testing capabilities use AI-generated participants trained on more than 100,000 hours of real usability sessions and customized with customer information such as surveys, support tickets, and CRM records. Organizations can also conduct studies with existing customers, recruited participants, or third-party research panels to collect feedback from real users. AI moderators guide participants through tasks, ask contextual follow-up questions, and capture screen recordings, voice responses, and interaction data. Automated analysis identifies recurring usability issues, customer frustrations, behavioral patterns, and opportunities to improve product experiences. TheySaid provides integrations with Claude, Cursor, Replit, Lovable, Jira, Linear, ClickUp, and other development tools to support testing directly within product workflows. Its Model Context Protocol integration enables AI coding assistants to initiate tests, retrieve findings, and generate recommended changes without switching applications. Additional features include multilingual testing in more than 70 languages, participant screening, automated reporting, video highlights, customizable audiences, and continuous product experience monitoring.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM No 
Salesforce No 
Slack No 
Zendesk No 

Integrations

HubSpot CRM Yes 
Salesforce Yes 
Slack Yes 
Zendesk Yes 

Pricing Details

$480 per project
Free Trial Yes 
Free Version No 

Pricing Details

$49 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

TestMate

Founded

2015

Country

Australia

Website

www.testmate.com.au

Vendor Details

Company Name

TheySaid

Country

United States

Website

www.theysaid.io

Product Features

Usability Testing

A/B Testing No 
Annotations No 
Audience Targeting No 
Heatmaps No 
Impression Testing No 
Mobile Testing No 
Moderated Usability Testing No 
Prototype Testing No 
Quantitative Metrics No 
Remote User Testing No 
Reporting / Analytics No 
Surveys and Feeback No 
Video Recording / Transcription No 

Product Features

Product Analytics

Attribution No 
Automatic Data Capture No 
Churn Reporting No 
Customer Feedback Collection No 
Customer Guidance No 
Customer Journey Analytics No 
Data Export No 
Data History Retention No 
Data Labeling No 
Product Engagement Scoring No 
Real-Time Data Analysis No 
Touchpoint Analytics No 
User Segmentation No 

Alternatives

Alternatives

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