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Description
Explore our comprehensive social media solution to elevate your customer experience on social platforms. Designed to seamlessly integrate into your omnichannel strategy, we foster engagement with your audience across all social media networks. By addressing your community's concerns directly on social platforms, you demonstrate your brand's commitment to their needs. Tune into the sentiments of your audience and strengthen connections to boost overall engagement levels. Forge meaningful relationships with your customers, transforming casual social media followers into passionate advocates for your brand. Amplify your brand's presence on social media while guiding users effectively through their customer journey. We provide services including assessment, recruitment, tool setup, and training. After implementing our tailored solutions, including processes, tools, metrics, and training, we establish a robust and effective social media community management system that drives results. With our support, you can not only manage your online presence but also enhance the overall customer experience and loyalty.
Description
A comprehensive social marketing solution enables you to evaluate the effectiveness of your content and campaigns across various platforms. By simply linking your accounts, you can access valuable social media insights effortlessly. This tool allows for central measurement and analysis of all your social media profiles, empowering you to make informed strategic decisions regarding your marketing initiatives and advertising expenditures. You can track the entire funnel analytics, assessing campaign and hashtag performance through metrics such as follower counts, reach, impressions, clicks, optimal posting times, and engagement rates. Additionally, it consolidates the key metrics critical to your business, encompassing both organic and paid social media performance, all in a single dashboard. Within minutes, you can obtain a comprehensive overview of your industry's landscape and your brand's standing. This platform serves as the ideal solution for all your social media marketing and business requirements. At Unbox Social, we prioritize our customers, ensuring that our dedicated team—including customer success representatives, technical support, and marketing advisors—is always available to help you excel on social media and achieve your goals effectively. Your success is our mission, and we are committed to providing you with the resources you need to thrive.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Teleperformance
Founded
1978
Country
France
Website
www.teleperformance.com/en-us/services/social-media
Vendor Details
Company Name
Unbox Social
Country
United States
Website
www.unboxsocial.com
Product Features
Social Media Management
Automated Publishing
No
Brand Tracking
No
Content Management
No
Customer Engagement
No
Multi-Account Management
No
Multi-User Collaboration
No
Post Scheduling
No
Reporting/Analytics
No
Social Media Monitoring
No
Product Features
Social Media Management
Automated Publishing
No
Brand Tracking
No
Content Management
No
Customer Engagement
No
Multi-Account Management
No
Multi-User Collaboration
No
Post Scheduling
No
Reporting/Analytics
No
Social Media Monitoring
No
