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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

For over three decades, TeleVox has empowered healthcare institutions, pharmaceutical firms, and life sciences organizations to foster communication with patients, thereby enhancing trust, maintaining continuity of care, and improving the overall patient experience. Our innovative digital engagement solutions support more than 10,000 healthcare providers, ensuring seamless communication with patients throughout their healthcare journey—before, during, after, and in-between appointments. Additionally, our tailored services for pharmaceutical and life sciences sectors facilitate outreach to a broader patient base through strategic initiatives focused on disease awareness, educational resources, and vaccination reminders. We assist our clients in reaching patients at optimal moments via the most suitable communication channels, which include SMS text, phone calls, live chat virtual assistants, emails, and postcards. This approach leads to the delivery of personalized and customizable messages, which not only enhances patient satisfaction and bridges gaps in care but also boosts revenue, all while alleviating the workload on healthcare staff. By fostering these connections, we contribute to a more effective and responsive healthcare system.

Description

symplr Directory is an advanced solution for healthcare organizations to centralize, manage, and maintain accurate provider data across all departments. By offering a single, trusted data profile for every provider, symplr Directory helps reduce errors caused by data silos and improves operational efficiency. The platform enhances customer experience by enabling patients to find the right providers quickly and seamlessly book appointments. Integrated with EHRs, symplr Directory also streamlines workflows for healthcare providers and administrative teams, reducing administrative burden and accelerating reimbursement processes. Additionally, the platform provides actionable insights through robust reporting, clinical taxonomy for better patient-provider matching, and a national provider network that allows real-time enrollment of referring providers. This results in better network retention, reduced patient leakage, and improved patient acquisition and care delivery.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Practice-Web Dental

Integrations

Practice-Web Dental

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

TeleVox

Founded

1992

Country

United States

Website

televox.com

Vendor Details

Company Name

sympr

Country

United States

Website

www.symplr.com/products/symplr-directory

Product Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Management

Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking

Patient Portal

Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations

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