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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Comprehensive usage data serves as the foundation for a service provider's success in the marketplace. The ability to effectively leverage this data, which often originates from various sources and formats, is crucial for achieving business objectives. TeleLink takes in usage records from any origin, standardizes them, and enhances them by integrating additional essential data sets such as jurisdictions and trunk groups. By efficiently correlating and summarizing this information, carriers are equipped to uncover significant insights and obtain immediate visibility into customer interactions, market dynamics, traffic trends, and network usage. TeleLink's capability to provide detailed event information facilitates troubleshooting, research, and the creation of in-depth reports for further examination, aiding in both the initiation and defense of billing disputes as well as fulfilling regulatory reporting obligations. Users can also correlate their usage data with industry-standard or customized reference data sets for more advanced and insightful reporting. Furthermore, the platform allows for grouping, filtering, and sorting data based on user-defined time frames and increments, enhancing the analytical experience. This level of functionality empowers service providers to make informed decisions and optimize their operations effectively.

Description

TeleTracker Online equips retailers with a comprehensive suite of tools to efficiently manage various aspects of their business, including inventory monitoring, employee hour tracking, and sales commission calculations. It also facilitates the automatic reconciliation of service provider commissions and enhances customer relationship management through its CRM feature. Additionally, it enables the automatic creation of task lists for sales personnel and the generation of real-time business reports, all while interfacing seamlessly with major cellular providers. Furthermore, TeleTracker Online stands out as a POS software company that offers an impressive array of free training options, including unlimited one-on-one and in-house sessions, as well as convenient online training materials and customized resources. With a commitment to providing unlimited support, TeleTracker has established itself as a trusted point-of-sale solution by merging innovative technology with exceptional training and technical assistance for over twenty years. By focusing on customer needs, TeleTracker Online continues to evolve and adapt to the changing landscape of retail technology.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$16250 one-time payment
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Equinox Information Systems

Founded

1986

Country

United States

Website

www.equinoxis.com/usage-analytics.php

Vendor Details

Company Name

TeleTracker

Country

United States

Website

www.teletracker.com

Product Features

Billing and Provisioning

Billing & Invoicing No 
Carrier Access Billing No 
Contract Management No 
Customer Accounts No 
Customizable Billing No 
Flexible Rate Tables No 
Internet No 
Order Management No 
Post-Paid Systems No 
Pre-Paid Systems No 
Provisioning No 
Rating No 
Self Service Portal No 
Service Order System No 
VoIP Yes 

Product Features

Point of Sale

Barcode Scanning No 
Commission Management Yes 
Cryptocurrency Support No 
Customer Account Profiles Yes 
Discount Management No 
Electronic Signature Yes 
Gift Card Management No 
Loyalty Program No 
Multi-Location Yes 
Restaurant POS No 
Retail POS Yes 
Returns Management Yes 
eCommerce Integration No 

Retail Management

CRM Yes 
Commission Management Yes 
Email Marketing Yes 
Employee Management Yes 
Loyalty Program Yes 
Mail Order Yes 
Merchandise Management Yes 
Multi-Location No 
Order Management Yes 
Purchase Order Management Yes 
Reporting/Analytics Yes 
Returns Management No 
eCommerce No 

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