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Description
Since 2003, we have been dedicated to assisting small and medium-sized enterprises in their growth journeys. Our offerings include a variety of cost-effective phone systems equipped with a multitude of features, high-speed internet services, and comprehensive IT and cybersecurity solutions. In recent years, VoIP (Voice over Internet Protocol) technology has progressed, facilitating a seamless transition of voice services to the ‘cloud.’ The term cloud generally describes services hosted in data centers that are accessed via the internet. Cloud telephony specifically pertains to voice services, focusing on replacing conventional telephone equipment like PBXs with services provided by third parties. By implementing intelligent call management and analyzing behavioral patterns, businesses can significantly enhance customer satisfaction and make more informed decisions. This advancement allows smaller companies to effectively compete with larger corporations by expanding their geographic reach and improving initial customer interactions. Additionally, users can remotely access their systems from any location, ensuring that they maintain the full functionality of their office phones while on the go. Embracing these technologies can dramatically elevate a business's operational efficiency and customer engagement.
Description
As aql, we stand out as one of the most forward-thinking telecom operators in the UK, serving as a crucial yet often overlooked facilitator of smart city initiatives. Our mission is to assist both businesses and urban centers in adapting to rapid technological advancements by harnessing high-speed bandwidth, reliable storage solutions, mobile connectivity, and innovative approaches. We firmly believe that by enabling a connected society with our advanced technologies, we can foster the development of smarter, more effective, and resilient urban environments. Our efforts are driven by a commitment to enhancing societal well-being and building a promising future for everyone. We maintain a highly interconnected national network, ensuring complete geographic resilience across various UK locations. With significant operations in London and Leeds, as well as numerous other key locations, we offer extensive connections to the UK's fixed and mobile infrastructures. Our network configuration employs dual-vendor, dual-route systems linking each core node, significantly reducing risks associated with any specific fiber route or geographic area. By continuously evolving our services, we aim to empower communities and drive progress in the digital age.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$30 per month
Free Trial
Free Version
Pricing Details
$7 per year
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Telappliant
Country
United Kingdom
Website
www.telappliant.com
Vendor Details
Company Name
Aql Telecommunications
Country
United Kingdom
Website
aql.com
Product Features
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Product Features
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration