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design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Advance your organization by seamlessly managing budgeting, forecasting, planning, and performance through a single, user-friendly tool. Swiftly and accurately tackle the most pressing business inquiries with assurance. Equip your team to identify new opportunities while remaining attuned to developments. With inherent integration into your TechnologyOne global SaaS ERP, access real-time business intelligence that transforms insights into actionable strategies. Foster a culture where everyone becomes a data champion, enabling visualization, collaboration, and prompt action based on current business data. Streamline the processes of budgeting and forecasting, allowing for the creation and collaboration on budgets within an intuitive platform. Enhance both strategic and operational planning endeavors, ensuring that performance plans are clearly defined, monitored, and reported. Corporate Performance Management offers a holistic method for overseeing enterprise budgeting, performance planning, business analytics, and more, thereby maximizing efficiency. By leveraging the strengths of your global SaaS ERP solution, you can effortlessly share real-time insights with all stakeholders, ensuring that everyone is aligned and informed. Ultimately, this approach empowers your organization to thrive in a data-driven environment.

Description

VisualCue’s innovative design allows you to view the comprehensive performance scores of every agent in your organization, based on the key performance indicators you establish. Our exclusive visual design technology enables you to quickly identify individuals who require assistance with just a glance. Instantly recognize who needs support and the specific areas where they require training. VisualCue for Contact Centers integrates all reports into a single, user-friendly visualization that is continuously updated, empowering your contact center managers to operate more efficiently while giving agents clear guidance on achieving success. The tiles present your data in a manner that highlights the most crucial information, enabling your team to prioritize which clients or accounts need immediate attention. With VisualCue, you gain insights into who might be ready for an upsell, who demonstrates potential signs of attrition, and which individuals require follow-up communication. By effectively addressing customer needs, your team can seize more opportunities within the Salesforce platform, ultimately enhancing overall productivity. This streamlined approach not only benefits individual agents but also promotes a more cohesive and responsive team dynamic.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

FMI Works Yes 
Humanforce Yes 
Objective Trapeze Yes 
Visicase Yes 
Windcave Yes 

Integrations

FMI Works No 
Humanforce No 
Objective Trapeze No 
Visicase No 
Windcave No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

TechnologyOne

Country

Australia

Website

technologyonecorp.com

Vendor Details

Company Name

VisualCue

Country

United States

Website

visualcue.com

Product Features

Budgeting

"What If" Scenarios No 
Asset Planning Yes 
Balance Sheet No 
Capital Asset Planning No 
Cash Management No 
Consolidation / Roll-Up No 
Forecasting Yes 
General Ledger No 
Income Statements No 
Multi-Company No 
Multi-Department / Project No 
Profit / Loss Statement No 
Project Budgeting No 
Run Rate Tracking No 
Version Control No 

Business Performance Management

Ad Hoc Reports No 
Ad hoc Analysis No 
Budgeting & Forecasting No 
Consolidation / Roll-Up No 
Dashboard No 
Key Performance Indicators No 
Predictive Analytics No 
Qualitative Analysis No 
Quantitative Analysis No 
Scorecarding No 
Strategic Planning No 

ERP

Accounting Integration No 
Accounting Management No 
CRM No 
Dashboard No 
Distribution Management No 
Enterprise Asset Management No 
Financial Management No 
HR Management No 
Inventory Management No 
Order Management No 
Project Management No 
Purchase Order Management No 
Purchasing No 
Reporting/Analytics No 
Sales Management No 
Supply Chain Management No 
Warehouse Management No 

Product Features

Business Intelligence

Ad Hoc Reports No 
Benchmarking Yes 
Budgeting & Forecasting No 
Dashboard No 
Data Analysis No 
Key Performance Indicators Yes 
Natural Language Generation (NLG) No 
Performance Metrics No 
Predictive Analytics No 
Profitability Analysis No 
Strategic Planning No 
Trend / Problem Indicators Yes 
Visual Analytics Yes 

Business Performance Management

Ad Hoc Reports No 
Ad hoc Analysis No 
Budgeting & Forecasting No 
Consolidation / Roll-Up Yes 
Dashboard No 
Key Performance Indicators Yes 
Predictive Analytics No 
Qualitative Analysis No 
Quantitative Analysis No 
Scorecarding Yes 
Strategic Planning No 

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