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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

TechPro is a mobile work order application tailored for Key2Act, specifically designed with input from real technicians. By accompanying technicians on service calls and exploring their interactions with existing technology, we have developed a tool that is both practical and enjoyable for them to use. Designed with the needs of technicians in mind, TechPro offers a user-friendly mobile application that features essential functions like work order management, equipment tracking, history logs, quote generation, and signature capture. The application is constantly updated and improved based on the valuable feedback and suggestions we receive from technicians in the field. Rather than overhauling your entire Field Service Management (FSM) solution, TechPro seamlessly integrates with your existing FSM and Enterprise Resource Planning (ERP) systems, enhancing their functionality. Furthermore, TechPro addresses common challenges faced by field service companies, including the need for improved operational efficiency, by offering configurable drag-and-drop workspaces that streamline tasks for technicians. This emphasis on usability and integration positions TechPro as a pivotal tool for enhancing field service operations.

Description

TechTrack™ provides comprehensive integrated reports that are highly beneficial for service managers, dispatchers, and executives. While there are various options for basic fleet tracking, our software goes above and beyond by offering pertinent data tailored to your specific industry needs. Allow Datablaze to showcase more than mere GPS tracking and empower your team with a competitive edge. Unlike conventional fleet tracking software, TechTrack™ enables you to generate exportable and printable reports that clarify events and occurrences. Do you need verification of a service technician's claimed location? TechTrack™ has the capability to automatically assess discrepancies by comparing logged arrival times to GPS data. Additionally, an alert system promptly informs managers of any inconsistencies as soon as they arise. With partner integrations, you can effectively analyze service data recorded from your field services application against actual times and locations, ensuring accuracy and accountability across your operations. By leveraging these advanced features, your team can enhance overall performance and service delivery.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ServiceTitan No 
e-automate No 

Integrations

ServiceTitan Yes 
e-automate Yes 

Pricing Details

$30 per user, per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

OmniByte

Founded

2015

Country

United States

Website

omnibyte.com

Vendor Details

Company Name

Datablaze

Founded

2002

Country

United States

Website

datablaze.com/techtrack-fleet-management/

Product Features

Work Order

Contract Management No 
Customer Database Yes 
Dispatch Management No 
Inventory Control Yes 
Job Management Yes 
Preventive Maintenance Yes 
Quotes / Estimates Yes 
Recurring Appointments No 
Routing No 
Scheduling No 
Task Management No 

Product Features

Fleet Management

Dispatch Management No 
Employee Management No 
Fuel Management No 
GPS Tracking No 
Incident Reporting No 
Inspection Management No 
Inventory Management No 
Maintenance Management No 
Mileage Tracking No 
Motor Pool No 
Routing No 
Tire Management No 
VIN Lookup No 
Work Order Management No 

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