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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

We have collaborated with over 100 manufacturers across various sectors. Our expertise in this area is unmatched, and our software stands out as the top choice – it is rich in features, adaptable, and validated across industries. It's time to move on from using Excel spreadsheets, access databases, and inappropriate ERP or CRM systems for managing product service; don't delay in finding your ideal solution. You can define and execute your returns management and product service processes swiftly and efficiently. Gain complete insight and control over your service operations, enabling you to monitor, assess, and enhance your service delivery with ease. By improving the efficiency of your product service team, you can significantly shorten service times. Additionally, establish a customer portal on your website that allows clients to submit RMAs, track their status, submit tickets, and access a wealth of knowledge through articles and documents. Furthermore, tailor every aspect of the returns and service process to meet your needs, including custom data fields, user interfaces, roles, stages, workflows, automation, and reporting functionalities. This level of customization ensures that your operations are not only efficient but also fully aligned with your business objectives.

Description

Optimize your physical workflows in manufacturing, repair, warehousing, and various labor-intensive sectors through graphical planning and autonomous monitoring. Each of these operations integrates into your execution engine, allowing you to establish process sequences using an easy-to-navigate graphical user interface. Instantly visualize plans and simulate timelines to enhance efficiency. Keep track of progress while comparing real execution against your process plan to ensure alignment. CRATUS stands out as a leading Internet of Things (IoT) technology firm, providing innovative software and hardware solutions tailored for local, national, and international clients. Since our inception in 2013, we have successfully developed numerous comprehensive solutions that cater to a diverse range of applications. Our focus is on creating new revenue streams while minimizing operational risks and losses. Additionally, we deliver operational intelligence solutions in supply chain management, logistics, manufacturing, and infrastructure, complemented by advanced in-sensor data processing capabilities. With our expertise, we are committed to transforming and enhancing your operational processes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AWS Infrastructure Composer No 

Integrations

AWS Infrastructure Composer Yes 

Pricing Details

$49 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Renewity Systems

Founded

2005

Country

Canada

Website

www.renewityrma.com

Vendor Details

Company Name

CRATUS

Founded

2013

Country

United States

Website

www.cratustech.com/wfs/

Product Features

Business Process Management

Access Controls / Permissions No 
Alerts / Notifications No 
Business Process Automation No 
Business Rules Management No 
Collaboration No 
Process Change Tracking No 
Process Mapping No 
Process Modeling & Design No 
Visual Workflow Management No 

Workflow Management

Access Controls/Permissions No 
Approval Process Control No 
Business Process Automation No 
Calendar Management No 
Compliance Tracking No 
Configurable Workflow No 
Customizable Dashboard No 
Document Management No 
Forms Management No 
Graphical Workflow Editor No 
Mobile Access No 
No-Code No 
Task Management No 
Third Party Integrations No 
Workflow Configuration No 

Product Features

Workflow Management

Access Controls/Permissions No 
Approval Process Control No 
Business Process Automation No 
Calendar Management No 
Compliance Tracking No 
Configurable Workflow No 
Customizable Dashboard No 
Document Management No 
Forms Management No 
Graphical Workflow Editor No 
Mobile Access No 
No-Code No 
Task Management No 
Third Party Integrations No 
Workflow Configuration No 

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