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Description
Enhance collaboration within a connected enterprise. Driven by the forces of digital transformation, a growing number of organizations are discovering that conventional IT service management standards are becoming obsolete in the face of their swiftly evolving IT and business demands. Contemporary service management platforms not only provide essential support for ITIL, self-service for end-users, and management of changes and assets, but they also facilitate genuine, interconnected enterprise services for various departments such as HR, marketing, and facilities—all on a platform that requires no coding. Enterprise service management involves implementing service management principles beyond IT, extending its benefits throughout the organization. By utilizing a unified platform for comprehensive service management, including IT service management, organizations can customize portals for diverse departments, streamline routing and workflows, maintain a centralized information repository, and effectively monitor and report on results. This approach enables the management of work orders, assets, preventative maintenance, and projects, while also allowing for the assignment and tracking of all resources, significantly improving operational efficiency. In this way, businesses can not only adapt to change but also thrive in a competitive landscape.
Description
Our SaaS solution revolutionizes field service management by enhancing and supporting on-the-ground teams.
It optimizes essential processes and leverages cutting-edge technology to achieve significant improvements in:
- Field service efficiency – Boosted capacity and productivity, decreased expenses, and elevated service quality.
- Empowerment of mobile workers – Access to digital insights and tools, reduced administrative workload, and increased job satisfaction.
- Enhanced management oversight – Greater visibility, improved flexibility, compliance assurance, and precise reporting.
We boast a proven history of collaboration with large enterprises across various sectors, including both public and private domains such as local and national governments, healthcare and social services, real estate and property management, utilities and infrastructure, transportation and logistics, as well as facilities management. Our commitment to innovation and service excellence continues to drive our partnerships and success.
API Access
Has API
API Access
Has API
Integrations
Codeless Platforms Alerting Software
Codeless Platforms BPA Platform
Docusign
GitHub
Google Drive
Microsoft Entra ID
Microsoft Excel
Microsoft SharePoint
Microsoft Teams
SAP Cloud Platform
Integrations
Codeless Platforms Alerting Software
Codeless Platforms BPA Platform
Docusign
GitHub
Google Drive
Microsoft Entra ID
Microsoft Excel
Microsoft SharePoint
Microsoft Teams
SAP Cloud Platform
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
TeamDynamix
Founded
2001
Country
United States
Website
www.teamdynamix.com/enterprise-service-management-esm/
Vendor Details
Company Name
Totalmobile
Founded
1985
Country
United Kingdom
Website
www.totalmobile.co.uk
Product Features
Event Management
Attendee Management
Badge Management
Conferences / Conventions
Exhibit / Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings / Parties
Facility Management
Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management
Human Resources
360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management
Product Features
Facility Management
Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Government
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management
Public Works
Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking
Work Order
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management
