Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
When patients call an independent practice, they too often hit hold music, voicemail, or a front desk that's already three calls behind. Talkie.ai fixes that. It's an AI receptionist that picks up every call, day or night, and actually resolves what the patient needs rather than just taking a message.
A patient can book or move an appointment, request a refill, ask a common question, or complete new-patient intake—and Talkie sees it through, writing the outcome straight into the chart. New callers get a chart created from scratch, so they can schedule their first visit on the same call. After hours, it covers the phones, replaces voicemail, and escalates true emergencies to on-call providers. Non-English speakers are served in Spanish and 50+ other languages.
What sets Talkie apart is how it connects to your records. Rather than bolting on through a third-party connector, Talkie builds each EHR integration directly with the vendor—athenahealth (athenaOne), ModMed EMA, Elation Health, AdvancedMD, and eMedicalPractice—so appointments, patient cases, and charts land in real time inside the system your team already uses.
Talkie is an approved Privia Health vendor, SOC 2 Type II certified, and HIPAA-compliant.
Description
unSurvey is an advanced conversational AI platform designed to streamline and automate interactions from start to finish. Its scalability ensures that it can handle countless conversations while providing human-like, AI-driven interviews and analyses. Gain actionable insights from customers in mere hours instead of waiting months for results. Simply describe your conversation in everyday language, and our AI will create a tailored flow for you. You can effortlessly drag and drop topics while incorporating logic using natural language. The platform supports dynamic conversations through voice, video, and text in over 50 languages. Users receive raw transcripts, summaries, and keyword identification for comprehensive understanding. You can either listen to or read full transcripts, or quickly access summaries and significant highlights. The platform also offers conversational insights with deep-linked citations for easy reference. Obtain real-time reports that merge both qualitative and quantitative data for a well-rounded analysis. Experience structured data extraction and visualization, enabling you to download clean, organized data automatically derived from each conversation alongside pre-built visualizations. Additionally, it provides access controls and invitation flows to manage participation effectively. With unSurvey, you can enhance your conversation automation and gain deeper insights like never before.
API Access
Has API
API Access
Has API
Integrations
AdvancedMD
Asana
Axis LMS
Elation Health
Figma
Gmail
Intercom
Jira
ModMed
Salesforce
Integrations
AdvancedMD
Asana
Axis LMS
Elation Health
Figma
Gmail
Intercom
Jira
ModMed
Salesforce
Pricing Details
$1000/month
Plans start at $1,000/month, which covers around 2,500 patient calls resolved by AI.
Every new partnership starts with a pilot period. 93% of practices that run a pilot with us go on to stay with Talkie.
Every new partnership starts with a pilot period. 93% of practices that run a pilot with us go on to stay with Talkie.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Talkie
Founded
2017
Country
Poland
Website
talkie.ai/
Vendor Details
Company Name
unSurvey
Founded
2024
Country
United States
Website
unsurvey.ai/
Product Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Product Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant