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Description
The TORS.Travel Back Office provides Tour Operators with the ability to price and arrange customized itineraries that are tailored to individual client needs. This innovative system is built upon years of experience in developing and implementing various travel reservation technologies. Currently operational, it allows for real-time pricing of itineraries during customer interactions or while they browse your website. Users can create and manage multiple versions of itineraries to monitor various options presented to clients, including different pricing structures for parents and children within each version. Furthermore, it can automatically produce a detailed written quote that includes descriptions and images of resorts, hotels, and rooms, while also tracking any required follow-ups with customers. Once a customer agrees to a quote, the TORS.Travel back office streamlines the process of sending requests to suppliers and managing their replies. Additionally, creating holiday invoices, vouchers, and detailed itineraries is both fast and efficient, ensuring a seamless experience for tour operators. The system’s user-friendly interface further enhances productivity, enabling operators to focus on providing exceptional service to their clients.
Description
Umapped provides the ability, adaptability, and efficiency needed to work collaboratively on proposals and travel itineraries alongside industry partners and clients throughout every phase of their journey. With features like real-time updates, tailored content, and mobile messaging, you are equipped to connect with your customers before, during, and after their travels. For travelers seeking access to their itineraries on the go, the Umapped Mobile App is readily available for download on both the Google Play and Apple App stores, allowing them to view all trip details curated by a Travel Professional at any time. Founded in 2012, Umapped was created with the straightforward aim of enhancing the travel experience for all. Our skilled and diverse workforce operates from a historic building in downtown Toronto, with team members spread across the continent. Since its establishment, our mission has consistently focused on fostering a stronger and more meaningful relationship between travel agents and travelers, ensuring that both parties benefit from improved communication and collaboration.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$275 per month
Free Trial
Free Version
Pricing Details
$25 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
TORS
Founded
2010
Country
United Kingdom
Website
www.tors.travel/
Vendor Details
Company Name
Umapped
Country
Canada
Website
umapped.com
Product Features
Tour Operator
Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management
Product Features
Travel Agency
Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations