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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

TOKENN is an innovative cloud-based software solution designed for managing queues and booking appointments in clinics and outpatient facilities. Patients can effortlessly obtain a token by either scanning a QR code at the clinic or messaging through WhatsApp, which also provides them with estimated wait times and updates as their turn nears. Staff members can efficiently oversee both bookings and walk-in patients using a centralized dashboard, where they can issue reception tokens and manage distinct queues or set appointments based on the doctor or department. A waiting-room display screen keeps patients informed by showing current and upcoming tokens, while announcements are made aloud via a TV or tablet. The WhatsApp assistant is capable of handling various tasks such as making bookings, checking statuses, processing cancellations, and sending reminders in English as well as 18 different Indian languages, while also guiding medical inquiries to the appropriate clinic personnel. TOKENN is specifically tailored for use by doctors, clinics, diagnostic labs, and hospital outpatient departments, offering a digital queuing system that integrates seamlessly with existing records and billing frameworks. Importantly, it functions as a web service, eliminating the need for patients to download a separate TOKENN application. With its user-friendly interface and comprehensive features, TOKENN aims to enhance the overall patient experience in healthcare settings.

Description

Manage patient triage and appointment scheduling across various formats, such as In-Clinic visits, Video consultations, and Anywhere Consultations. Efficiently oversee referrals, admissions, and discharge summaries in real-time. Track and enhance clinical outcomes while ensuring continuity of care for both outpatients and inpatients. Build, maintain, and operate a highly effective and adaptable clinical practice model. Effortlessly enter, gather, store, and analyze clinical data. Tailor clinical workflows and implement AI-driven data analytics for improved performance. The system automatically recognizes the specialist logged in and adjusts to their specific user interfaces and clinical workflows. A scaled-down version is available for general practitioners and dental clinics. By subscribing to the TopDoc SaaS Service, specialist clinics and doctors can design and manage their own digital health delivery systems that seamlessly integrate their practice business processes, clinical workflows, data capture, analytics, laboratory and pharmacy services, referral processes, and patient communications, leading to a more streamlined and efficient healthcare experience. This integration not only enhances productivity but also significantly improves patient satisfaction and care outcomes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Razorpay Yes 
WhatsApp Yes 

Integrations

Razorpay No 
WhatsApp No 

Pricing Details

₹149 one-time
Plans are prepaid booking-credit packs, starting with 150 credits for ₹149. Each token or appointment uses one credit; WhatsApp messages, reminders, and the waiting-room display are included. Credits never expire, and there is no monthly subscription.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Cyberzio Innovations Pvt Ltd

Founded

2024

Country

India

Website

tokenn.live

Vendor Details

Company Name

Banzai Health

Founded

2017

Country

India

Website

www.topdoc.ai/

Product Features

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

Product Features

Medical Practice Management

Claims Management No 
E-Prescribing No 
EMR / EHR No 
HIPAA Compliant No 
Insurance Eligibility Verification No 
Inventory Management No 
Multi-Office No 
Multi-Physician No 
Patient Billing No 
Patient Portal No 
Patient Records No 
Patient Registration No 
Patient Scheduling No 
Physician Scheduling No 

Medical Scheduling

Appointment Management No 
Billing & Invoicing No 
Drag & Drop No 
Facility Scheduling No 
Multi-Location No 
No-Show Tracking No 
On Call Scheduling No 
Patient Records No 
Patient Scheduling No 
Physician Management No 
Recurring Appointments No 
Self Service Portal No 
Staff Scheduling No 

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No Alternatives

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