Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
TEMExpert Business Intelligence enables organizations to monitor past expenditures and usage, gather insights from analytics and reports, and conduct precise evaluations of their telecom environment's health. This platform offers exceptional performance, advanced analytical tools, affordable ownership costs, swift report generation, and excellent self-service options for users. Since its inception, Business Intelligence has been a fundamental strength of Convergence, backed by a team with a cumulative experience of over 30 years in the field. Although conducting historical audits to uncover overcharges proves beneficial and can yield short-term results, it does not address the larger issue of enhancing long-term management of telecom expenses; as overcharges and billing mistakes tend to recur annually, a more sustainable solution is necessary. Ongoing monitoring and improvement strategies must be implemented to effectively manage and optimize telecom expenditures in the long run.
Description
Our UniDB TEM application operates on a SaaS model, allowing you to effectively oversee, enhance, and manage your telecommunications spending. We gather and regulate raw data from telecom providers, delivering comprehensive analyses and pertinent recommendations through our web portal, enabling you to concentrate solely on management tasks. With UniDB TEM being SaaS-based, you only require a web browser—there's no need for installation or on-site maintenance. We process all telecom data across every service available, including landlines, mobile telephony, VPNs, and conferencing solutions. You can tailor reports to fit your organization’s needs, with user access rights determined accordingly. Additionally, our optimization plugin identifies all potential improvements for every user by analyzing actual traffic and usage statistics. The system actively sends alerts to both users and managers to promote best practices and empower your teams. Furthermore, the ContractMatch module assesses which contractual rates may be incorrectly applied in provider invoices, ensuring better financial management. This holistic approach to telecom expense management not only streamlines your operations but also optimizes your overall telecom strategy.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$500 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Convergence Analytics
Founded
2007
Country
Belgium
Website
www.convergence-analytics.com
Vendor Details
Company Name
Unitic Telecom
Founded
2002
Country
France
Website
www.unitic.fr/tem
Product Features
Telecom Expense Management
Billing for Data
No
Billing for Voice
No
Call Monitoring
No
Chargeback Tracking
No
Contract Negotiation
No
Fixed Line Compatibility
No
Internal Cost Allocation
No
Mobile Line Compatibility
No
Usage Reporting
No
Product Features
Telecom Expense Management
Billing for Data
Yes
Billing for Voice
Yes
Call Monitoring
No
Chargeback Tracking
No
Contract Negotiation
Yes
Fixed Line Compatibility
No
Internal Cost Allocation
Yes
Mobile Line Compatibility
No
Usage Reporting
Yes