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Description

Synexis Core™ serves as a comprehensive AI-driven Business Health Intelligence platform designed to assist organizations in overseeing various aspects such as website health, SEO, performance metrics, security protocols, analytics, revenue indicators, advertising efforts, CRM interactions, integrations, notifications, automated workflows, and potential operational risks, all from a single dashboard. By utilizing this platform, teams can gain insights into effective strategies, identify obstacles to growth, and prioritize areas that require immediate focus. This unified approach enables businesses to streamline their decision-making processes and enhance overall operational efficiency.

Description

Totango helps businesses transform customer success into a predictable engine for growth by connecting customer data, insights, and engagement across the entire lifecycle. Built for enterprises with evolving and multi-layered customer relationships, it simplifies managing complex hierarchies, product lines, and workflows. Real-time health scoring provides a complete picture of customer behavior, giving teams the clarity to act before risks become churn. With pre-built SuccessBLOCs, organizations can quickly launch best-practice frameworks and scale without slowing down. Automated digital touchpoints complement human-led interactions, ensuring customers consistently receive value regardless of segment. Totango’s campaign tools help teams reach the right users at the right moment with high-impact messaging. Leaders gain visibility into financial performance, trends, and operational efficiency through powerful analytics. The platform enables businesses to grow revenue, improve efficiency, and create meaningful, lasting customer outcomes.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Catalyst No 
Constant Contact Lead Gen & CRM No 
Desktop.com No 
Google Docs No 
Hightouch No 
HubSpot CRM No 
HubSpot Customer Platform No 
Jira Service Management No 
Jira Work Management No 
Microsoft Teams No 
MinIO No 
Outdoo AI No 
PostgreSQL No 
SAP Marketing Cloud No 
SQL Server No 
Salesforce Agentforce Service No 
Segment No 
Vervemail No 
Zendesk No 
Zuora No 

Integrations

Catalyst Yes 
Constant Contact Lead Gen & CRM Yes 
Desktop.com Yes 
Google Docs Yes 
Hightouch Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Jira Service Management Yes 
Jira Work Management Yes 
Microsoft Teams Yes 
MinIO Yes 
Outdoo AI Yes 
PostgreSQL Yes 
SAP Marketing Cloud Yes 
SQL Server Yes 
Salesforce Agentforce Service Yes 
Segment Yes 
Vervemail Yes 
Zendesk Yes 
Zuora Yes 

Pricing Details

$99.99
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Synexis Core

Founded

2025

Country

United States

Website

www.synexiscore.com

Vendor Details

Company Name

Totango

Founded

2010

Country

United States

Website

www.totango.com

Product Features

Business Intelligence

Ad Hoc Reports No 
Benchmarking No 
Budgeting & Forecasting No 
Dashboard No 
Data Analysis No 
Key Performance Indicators No 
Natural Language Generation (NLG) No 
Performance Metrics No 
Predictive Analytics No 
Profitability Analysis No 
Strategic Planning No 
Trend / Problem Indicators No 
Visual Analytics No 

Product Features

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management Yes 
Text Analysis No 
Trend Analysis Yes 

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

Customer Success

Account Alerts No 
Account Management Yes 
Communication Management No 
Customer Engagement No 
Customer Lifecycle Management Yes 
Health Score Yes 
Onboarding No 
Revenue Management No 
Usage Tracking / Analytics No 
Win / Loss Analysis No 

Experience Management

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management Yes 
Text Analysis No 
Trend Analysis Yes 

Marketing Automation

A/B Testing No 
Analytics / ROI Tracking Yes 
Artificial Intelligence No 
Content / Blogging Platform No 
Customizable CTAs Yes 
Drip Campaigns Yes 
Dynamic Content Yes 
Landing Pages / Web Forms No 
Lead Scoring No 
Sales Intelligence Yes 
Search Marketing No 
Segmentation Yes 
Social Marketing No 
Website Visitor Tracking No 

Product Analytics

Attribution No 
Automatic Data Capture No 
Churn Reporting No 
Customer Feedback Collection No 
Customer Guidance No 
Customer Journey Analytics No 
Data Export No 
Data History Retention No 
Data Labeling No 
Product Engagement Scoring No 
Real-Time Data Analysis No 
Touchpoint Analytics No 
User Segmentation No 

Alternatives

Alternatives