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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The Sync Engine for Intercom is a WordPress plugin designed to ensure that Intercom contacts reflect the latest WordPress user information. By connecting via OAuth or using an Intercom access token, the plugin allows for the synchronization of new and modified users, capturing details such as email, name, phone number, and avatar images. Furthermore, WordPress user roles are linked to specific Intercom tags, which automatically update whenever a user's role changes. This synchronization process operates seamlessly in the background on the user’s WordPress site, and it is important to note that the plugin does not serve as a chat widget; instead, the Intercom Messenger feature remains optional. Users can take advantage of a free plan that provides essential user synchronization, role tagging, four events (including User Registered, Login, Logout, and Profile Updated), and access to email support. For those seeking additional features, a Pro plan is available for $99 annually, which includes WooCommerce event tracking, attribute mapping, bulk synchronization, and priority support; however, it's worth mentioning that WooCommerce functionalities are exclusive to the Pro plan. Notably, the free plan is available indefinitely without any cost. With these features, the Sync Engine empowers users to maintain accurate contact information effortlessly.

Description

askVela serves as an AI-driven customer support and live chat solution tailored for e-commerce platforms. It integrates a chat widget, a collaborative team inbox, and a comprehensive knowledge base. The intelligent assistant leverages help articles, product details, and linked order information to effectively address customer inquiries and suggest relevant products. Additionally, support teams have the ability to review interactions and step in when human assistance is required. Shopify stores can easily connect via the askVela application, while WordPress and WooCommerce sites can utilize its dedicated plugin; other websites also have the option to incorporate the chat widget through a simple script. Notable features include support for multiple languages, product suggestions, order tracking through compatible integrations, and tools for knowledge management. Both a complimentary plan and various subscription options are offered to accommodate different business needs. Furthermore, the platform continually evolves to enhance user experience and streamline customer interactions.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

WooCommerce Yes 
Intercom Yes 
Shopify No 

Integrations

WooCommerce Yes 
Intercom No 
Shopify Yes 

Pricing Details

$0
The Free plan costs $0 forever. Pro costs $99/year and includes WooCommerce events, attribute mapping, bulk sync, metrics, tag automation, and priority support.
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

RippleStep

Founded

2025

Country

India

Website

ripplestep.com/wordpress-intercom-integration/

Vendor Details

Company Name

askVela

Website

askvela.pro

Product Features

Integration

Dashboard No 
ETL - Extract / Transform / Load No 
Metadata Management No 
Multiple Data Sources No 
Web Services No 

Product Features

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