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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Transform your IT and enterprise workflows with AI-driven solutions that enable rapid service launches, enhance productivity, and create exceptional user experiences by reimagining ITSM/ESM through predictive and generative AI. Simplify operations, minimize complexity, foster collaboration throughout your organization, and accelerate business outcomes. By harnessing the power of predictive and generative AI, alongside automation and low-code/no-code solutions, you can significantly improve enterprise efficiency. Deliver an engaging, omnichannel experience that satisfies employees, partners, and customers alike. Achieve service request resolution up to 50% faster with agile ITSM/ESM functionalities on a unified, lightweight platform fueled by innovative AI technology. Expedite service management and deployment with intuitive low-code and no-code capabilities, allowing teams to swiftly adapt to changing needs. Automate your service requirements and eradicate manual operations with scalable solutions designed to accommodate teams of any size, paving the way for a more streamlined future. The integration of AI into your workflows not only optimizes processes but also empowers your workforce to focus on strategic initiatives.

Description

Wepsol Managed IT services strive to transform IT infrastructure and develop a digital workplace that benefits employees, customers, and partners alike. By offering automation-driven solutions, it seeks to modernize outdated IT systems, minimize downtime, and tackle security and compliance challenges. Additionally, fluidPro focuses on improving business agility, enriching user experiences, and ensuring peace of mind through secure connections, robust data protection, and effective risk management. Ultimately, their mission is to create a seamless and efficient digital environment for all stakeholders involved.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Amazon Web Services (AWS)
BMC Helix ITSM
Entellio
Jira
Microsoft Dynamics 365
Microsoft Intune
ServiceNow
Tata Communications

Integrations

Amazon Web Services (AWS)
BMC Helix ITSM
Entellio
Jira
Microsoft Dynamics 365
Microsoft Intune
ServiceNow
Tata Communications

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

SymphonyAI

Founded

2017

Country

United States

Website

www.symphonyai.com/itsm/apex-platform/

Vendor Details

Company Name

Wepsol

Founded

2000

Country

India

Website

wepsol.com

Product Features

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

Product Features

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

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