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Description
Syllable infuses empathy, transparency, and intelligence into every patient interaction beyond the hospital setting. In 2020, the platform engaged with 45 million individuals across the United States via text and chat, addressing inquiries related to appointments, primary care, specialty care, and the COVID-19 pandemic. Through voice automation, Syllable facilitated 4 million patient encounters, providing access to a network of 21,645 physicians. This leading solution for health system call centers not only empowers patients but also alleviates operational challenges for healthcare providers. By eliminating communication obstacles, Syllable ensures that patients receive the care they require promptly. Nowadays, patients not only deserve but also anticipate a seamless and agile healthcare journey. Unfortunately, they frequently find themselves navigating a complex web of call transfers, extended hold times, and cumbersome websites just to reach the care they need. Syllable collaborates with many of the nation's largest and most esteemed healthcare organizations to enhance this experience. In doing so, the platform aims to revolutionize patient access to healthcare services for everyone involved.
Description
Vital is a digital health company that utilizes artificial intelligence to significantly improve the experiences of patients during their visits to emergency departments and throughout their hospital stays. By harnessing sophisticated AI technology, Vital simplifies intricate health record data and presents it through intuitive, personalized interfaces that engage patients without requiring any downloads or passwords. Their cutting-edge offerings, which include tools like ERAdvisor and CareAdvisor, deliver real-time updates, clarify test results in layman's terms, and provide customized support throughout the entire healthcare process. Furthermore, the Doctor-to-Patient Translator developed by Vital translates complex medical terminology into clear, easily understandable language, enabling patients to gain a better grasp of their health information. With a trusted partnership with over 100 hospitals, Vital is committed to enhancing patient satisfaction, fostering growth and loyalty, achieving improved clinical outcomes, and alleviating the workload for healthcare teams, thereby transforming the overall healthcare experience. Through these innovations, Vital is paving the way for a more informed and empowered patient population.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Syllable
Country
United States
Website
syllable.ai/
Vendor Details
Company Name
Vital.io
Founded
2017
Country
United States
Website
vital.io
Product Features
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management
Product Features
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management