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Description
Syllable infuses empathy, transparency, and intelligence into every patient interaction beyond the hospital setting. In 2020, the platform engaged with 45 million individuals across the United States via text and chat, addressing inquiries related to appointments, primary care, specialty care, and the COVID-19 pandemic. Through voice automation, Syllable facilitated 4 million patient encounters, providing access to a network of 21,645 physicians. This leading solution for health system call centers not only empowers patients but also alleviates operational challenges for healthcare providers. By eliminating communication obstacles, Syllable ensures that patients receive the care they require promptly. Nowadays, patients not only deserve but also anticipate a seamless and agile healthcare journey. Unfortunately, they frequently find themselves navigating a complex web of call transfers, extended hold times, and cumbersome websites just to reach the care they need. Syllable collaborates with many of the nation's largest and most esteemed healthcare organizations to enhance this experience. In doing so, the platform aims to revolutionize patient access to healthcare services for everyone involved.
Description
We are entering a transformative period in patient engagement. Experience Upfront’s cutting-edge platform, designed to create tailored healthcare journeys that foster patient loyalty and ensure every individual receives the best possible care. By customizing each interaction, healthcare providers can secure enduring loyalty from patients. Many individuals feel abandoned in a flawed healthcare system, resulting in challenges for both patients and healthcare organizations alike. It’s time to break free from traditional methods and rethink your strategy for patient engagement. Understanding your patients more comprehensively can pave the way for easier access to necessary care, all made possible with Upfront. Upfront aims to move away from the outdated “one-size-fits-all” mentality in patient engagement. Our innovative platform addresses the issue of technological disarray by delivering proactive, transparent, and deeply personalized communication across various channels, thus empowering patients to take control of their health. Ultimately, the patient remains the most valuable yet underleveraged asset in the healthcare landscape. By prioritizing engagement, we can unlock their potential to enhance both health outcomes and operational efficiency.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Syllable
Country
United States
Website
syllable.ai/
Vendor Details
Company Name
Upfront
Founded
2016
Country
United States
Website
upfronthealthcare.com
Product Features
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management
Product Features
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management