Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Switchboard™ content management system harnesses real-time data and comprehensive analytics to enhance personal connections by delivering the appropriate product to the appropriate customer at the precise moment. Coates Group stands at the forefront of groundbreaking technologies that are transforming the way businesses engage with their clients, earning respect for our talented workforce, strategic alliances, and innovative offerings. By embracing a traditional, customer-centric family business approach, Coates demonstrates a start-up-like nimbleness in an era marked by rapid data evolution. Our unique, all-encompassing merchandising solutions are revolutionizing the digital signage sector. Driven by a strong commitment to people, we boldly embrace unconventional methods. With six offices worldwide, our team is a dynamic blend of ambitious and collaborative professionals who are dedicated to pushing boundaries. We take pride in consistently questioning industry standards to achieve exceptional results, always seeking new ways to innovate and improve.
Description
Front desks can run five day-to-day services in vFound from any browser. A hotel, campus, office or event chooses Lost & Found, Parcels, Checkroom, Equipment or Visitors by venue. Staff photograph found property, scan delivery labels, issue QR checkroom tickets, lend equipment and sign visitors in without installing an app. Guest and staff records share one workspace, team roles and audit history. vFound AI turns photos and labels into draft records, searches for likely matches, translates messages and helps check claims, while staff approve every action. The suite includes unlimited team members and records, CSV reports, signed handovers, public and private guest pages, twelve guest languages, channel alerts, a REST API and signed webhooks. Prices are per product and per venue, billed yearly. The selected products start with one shared 14-day trial after a valid card is added.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Google Chat
No
Microsoft Teams
No
Slack
No
Zapier
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
US$42/month per venue
Annual billing only. Checkroom US$504/year (US$42/month equivalent); Equipment US$696/year (US$58/month); Visitors US$804/year (US$67/month); Lost & Found and Parcels US$900/year each (US$75/month). Choose only the products you need. Selected products share one 14-day trial; a valid card is required.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Coates Group
Country
Australia
Website
www.coatesgroup.com/switchboard/
Vendor Details
Company Name
vFound
Founded
2019
Country
Canada
Website
vfound.io
Product Features
Content Management
Audio Content
Yes
Customizable Templates
Yes
Document Indexing
Yes
E-forms
Yes
Full Text Search
Yes
Image Editor
Yes
SEO Management
No
Text Editor
Yes
Version Control
No
Video Content
Yes
Website Management
Yes
Product Features
Lost and Found
Access Control
Yes
Automatic Matching
Yes
Category Management
Yes
Claims Management
Yes
Cross-Database Search
No
Document Management
No
Historical Reporting
Yes
Image Recognition
Yes
Inventory Management
Yes
Self Service Portal
Yes
Shipping Management
No
Unclaimed Items Management
Yes