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Description
Sutherland Translate AI offers a robust, automated solution for multilingual translation that leverages artificial intelligence to facilitate real-time interactions in over 150 languages, extending its reach to 163 languages and more than 200 regional dialects. This technology empowers organizations to enhance customer satisfaction by allowing non-native language speakers to communicate effectively with clients in their preferred language, all while integrating smoothly with existing contact center platforms and omnichannel customer relationship management systems. With an impressive operational accuracy rate of 90%, it employs culturally-aware regional glossaries to maintain the subtleties of language, thereby elevating both the quality of translation and the comfort of customers. Furthermore, Sutherland Translate AI simplifies operational processes, enabling the swift training of new languages in under three weeks and onboarding new agents in as little as 48 hours, which facilitates rapid scaling of support across different regions. As a result, companies can respond promptly and efficiently to diverse customer needs, fostering a more inclusive service environment.
Description
VoiceBoxer has developed an interpreter platform aimed at delivering the highest standard of online interpretation available. Designed with interpreters in mind, our platform is user-friendly, efficient, and maintains a professional standard. We possess a deep understanding of the language services sector and are committed to empowering professionals to connect with a global audience through the extensive features of our platform. Our virtual interpreter booth is designed to mimic the traditional on-site experience while being optimized for remote use, enabling interpreters to collaborate in pairs for enhanced comfort. This setup allows you to carry out your work from the convenience of your home office while expanding your reach to a wider international clientele. Additionally, we continuously invest in innovative technology that not only enhances your experience but also helps in honing your skills. By utilizing our platform, you can embrace new opportunities for growth and professional development in the ever-evolving landscape of language interpretation.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Sutherland
Founded
1986
Country
United States
Website
www.sutherlandglobal.com/products-x-platforms/sutherland-translate-ai
Vendor Details
Company Name
BoostEvents
Founded
2014
Country
Denmark
Website
voiceboxer.com/interpreters/