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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Surefire improves customer relations and streamlines your business. For plumbers and heating technicians. Surefire is a flexible software program that can be tailored to your business needs. It streamlines and simplifies processes by providing powerful Customer Relationship Management tools. This allows you to manage all your appointments, customers and suppliers. SureQuote, a plug-in estimating tool, will work on any website. It will allow your customers to do an online estimate, select fuel types, etc. and then e-mail or text an estimate to your potential customer.

Description

Tustena CRM represents the latest advancement in extended customer relationship management offered by the TeamSystem group. Since its market introduction in 2003, it has established itself as one of the most comprehensive and competitive CRM solutions available, benefiting from a foundation of Italian expertise, research, and know-how. Unlike the past, when competitive advantages were primarily derived from production systems, the current focus has shifted towards enhancing customer care and effectively managing business relationships and contacts. By integrating Tustena CRM into its suite of management tools, businesses can significantly enhance their customer oversight, minimize expenses, and boost profitability. The platform streamlines essential services and automations for customer base management and optimizes time and resource allocation. With Tustena CRM, tracking activities, organizing appointments, and overseeing email communications transforms into a collective effort, resulting in a remarkable decrease in the time spent searching for existing information within the company. This not only improves efficiency but also fosters a more organized approach to customer relationship management.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Causal
Go Integrator Cara
QuickBooks Online
Xero

Integrations

Causal
Go Integrator Cara
QuickBooks Online
Xero

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

W B Solutions

Country

United Kingdom

Website

www.surefiresoftware.co.uk

Vendor Details

Company Name

Digita

Website

www.teamsystem.com/media/files/1546_TustenaCRM_DEP_TSSDEP204-00.pdf

Product Features

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Alternatives

Alternatives

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