Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Superlane is a comprehensive cloud-based CRM designed for teams to manage leads and customer interactions via WhatsApp, email, websites, and advertisements. It integrates essential features such as contact management, lead capture, sales pipeline tracking, follow-up task organization, workflow automation, and the generation of GST invoices, all within a single workspace. Teams are empowered to assign inquiries, monitor lead origins, categorize deals according to their progress, and maintain a record of customer communication history. A collaborative inbox seamlessly links a business's WhatsApp number with Gmail or Outlook for streamlined communication. Additionally, Superlane facilitates website lead collection, supports CSV file imports, integrates with Meta lead forms, and syncs with Google Calendar. Enhanced connectivity through ChatGPT and Claude enables users to query sales data and draft customer messages for review; this functionality is being gradually rolled out to various workspaces. Growth Escalators is currently in the process of onboarding teams via a waitlist, beginning with locations in Jaipur. To simplify the setup experience, guided instructions and a 14-day free trial are offered, with transactions processed in Indian rupees accompanied by GST invoicing for convenience. This approach ensures that businesses can efficiently manage their customer relationships and improve their overall operational effectiveness.
Description
wCRM serves as an open-source CRM tool designed for WhatsApp, functioning as a shared inbox for teams engaged in customer interactions via the platform. It consolidates sales and support dialogues into a unified environment, enabling teams to streamline lead management, coordinate responses, and track follow-up tasks effectively. Targeted at startups, small enterprises, sales teams, and agencies, wCRM assists in the daily handling of inquiries, customer service exchanges, and sales discussions. With its collaborative features, teams can work together on replies, maintain organized communication with clients, and oversee workflows related to follow-ups and lead details. By integrating the management of team conversations with a CRM-like organization of leads, wCRM aims to enhance the way organizations oversee customer interactions on WhatsApp, ensuring efficiency and clarity in communications. Ultimately, this tool empowers teams to maintain a high level of customer service while managing their sales processes seamlessly.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Gmail
Yes
Google Calendar
Yes
Microsoft Outlook
Yes
WhatsApp
Yes
n8n
No
Integrations
Gmail
No
Google Calendar
No
Microsoft Outlook
No
WhatsApp
No
n8n
Yes
Pricing Details
Billing is in Indian rupees, with GST invoices.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Growth Escalators
Founded
2023
Country
India
Website
superlane.io
Vendor Details
Company Name
SRLINES SOFTWARE HOUSE
Founded
2022
Country
Pakistan
Website
wcrm.si
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No