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ease
features
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support

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Description

Suna is an entirely open-source AI assistant that is crafted to independently undertake intricate real-world tasks through natural language dialogue. As a versatile AI agent, Suna is capable of executing competitor analyses, generating SEO reports, customizing travel itineraries, automating the search for event speakers, summarizing research papers, and much more. Its functionality encompasses browser automation, file management, web scraping, command-line operations, and API integration, enabling it to traverse the internet, glean information, and resolve complicated issues through straightforward conversations. With a focus on transparency and community-driven development, Suna boasts a completely auditable codebase licensed under Apache 2.0. Users have the option to self-host Suna or choose a managed cloud service, which provides various plans tailored to meet diverse needs, ranging from personal experimentation to requirements at the enterprise level. This flexibility ensures that Suna can adapt to different user environments and preferences effectively.

Description

The Webex AI Agent offers engaging, lifelike interactions through advanced conversational intelligence, enhancing customer experience across both voice and digital platforms while enabling proactive self-service. By comprehending individual requirements, retaining user history, and adapting to preferences in real time, it ensures a tailored experience for each user. The platform simplifies the creation and implementation of AI agents, allowing for the development of either fully autonomous agents capable of natural dialogues or scripted agents that provide predetermined responses. These AI-driven agents are equipped to manage intricate inquiries by seamlessly integrating with back-office systems to resolve customer concerns comprehensively. Additionally, they can be utilized across multiple communication channels, including voice, SMS, email, live chat, Facebook Messenger, Apple Messages for Business, and WhatsApp, thus offering round-the-clock assistance. When the situation demands, a smooth transition to human agents is possible, with complete context transfer to maintain service continuity. Supporting more than ten languages, the AI Agent effectively breaks down language barriers while enhancing the scalability of customer interactions, ultimately leading to greater satisfaction and efficiency. Furthermore, businesses can leverage analytics from these interactions to continually refine their service delivery.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Cisco Adaptive Security Appliance (ASA)
Cisco Webex
Facebook Messenger
Webex Contact Center
WhatsApp

Integrations

Cisco Adaptive Security Appliance (ASA)
Cisco Webex
Facebook Messenger
Webex Contact Center
WhatsApp

Pricing Details

$29 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Suna

Country

United States

Website

www.suna.so/

Vendor Details

Company Name

Webex

Founded

1995

Country

United States

Website

www.webex.ai/ai-agent.html

Product Features

Product Features

Alternatives

Alternatives

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