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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Summit Service System is designed to help you take charge of your operations, enhance customer service, and streamline job management, whether you're handling pre-scheduled services or urgent requests. By utilizing automatic scheduling for upcoming services and reminders for repeat business, this system aids in the growth of your enterprise. Service frequencies can be customized for each task, and technicians have access to comprehensive details, diagrams, site photographs, and parts inventory management tailored to their needs. The platform includes options for flat-rate pricing as well as detailed invoicing functionalities. With the Summit dispatch screen, you can effectively manage workflows, oversee technicians' schedules, and prioritize jobs based on urgency and service dates. Furthermore, extra information screens facilitate the monitoring of site tank specifics, lab samples, manifests, and disposal records. Customer reimbursements for grease and bio-fuel collectors can be handled efficiently. Once a job is finished, transforming work orders into payments and invoices is accomplished with just a few clicks, ensuring a seamless end-to-end process. This integrated approach not only simplifies operations but also enhances overall efficiency in managing customer relationships.

Description

iTankOPS is a robust and integrated web-based ERP solution specifically developed for operators of tank containers engaged in the bulk liquid shipping sector utilizing ISO tank containers. This software is tailored to meet the specific demands and challenges encountered by carriers, particularly in the realm of Intermodal tank container operations. Among its numerous features are modules for managing Vendor Contracts, Tariff and Rating, Product Requests and Approvals, Schedule and Slot Management, Tank Certificate Management, Job Order Management, as well as Export and Import Documentation. Additionally, it includes Inventory Management, Operations oversight, Alerts Management, and Account Receivables and Payables functionalities. Users can benefit from online rate requests and approvals, automatic generation of quotations, and route legs for shipments, along with a centralized repository for all vendor contracts including carrier, depot, lease, purchase, and port contracts, ensuring all operational needs are comprehensively met. With such extensive features, iTankOPS stands out as an essential tool for enhancing efficiency in the tank container industry.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Oracle Cloud Infrastructure No 
SQL Server No 

Integrations

Oracle Cloud Infrastructure Yes 
SQL Server Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Ritam Technologies

Founded

1981

Country

United States

Website

www.ritam.com/serviceprogram

Vendor Details

Company Name

iInterchange Systems

Country

India

Website

www.iinterchange.com/tank-container-operator-software/

Product Features

Equipment Rental

Asset Tracking No 
Barcoding No 
Billing and Invoicing No 
Customer Management No 
Inventory Management No 
Maintenance Management No 
Order Management No 
Reservations Management No 
Utilization Reporting No 

Product Features

Shipping

Air Shipping No 
Bills of Lading No 
Container Shipping No 
Freight Shipping No 
Ground Shipping No 
Import / Export No 
Ocean Shipping No 
Parcel Shipping No 
Quotes / Estimates No 
Shipment Tracking No 
Warehouse Management No 

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