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Description
Summit Service System is designed to help you take charge of your operations, enhance customer service, and streamline job management, whether you're handling pre-scheduled services or urgent requests. By utilizing automatic scheduling for upcoming services and reminders for repeat business, this system aids in the growth of your enterprise. Service frequencies can be customized for each task, and technicians have access to comprehensive details, diagrams, site photographs, and parts inventory management tailored to their needs. The platform includes options for flat-rate pricing as well as detailed invoicing functionalities. With the Summit dispatch screen, you can effectively manage workflows, oversee technicians' schedules, and prioritize jobs based on urgency and service dates. Furthermore, extra information screens facilitate the monitoring of site tank specifics, lab samples, manifests, and disposal records. Customer reimbursements for grease and bio-fuel collectors can be handled efficiently. Once a job is finished, transforming work orders into payments and invoices is accomplished with just a few clicks, ensuring a seamless end-to-end process. This integrated approach not only simplifies operations but also enhances overall efficiency in managing customer relationships.
Description
Golova is a cloud-oriented platform specifically designed for businesses in the rental and event sector, providing a consolidated interface for managing equipment stock, overseeing project workflows, and facilitating team collaboration in real time. The AI Rider Assistant feature intelligently identifies artist riders, checks the availability of necessary equipment, and recommends budget-friendly plans, while the inclusion of QR/barcode and RFID technologies ensures accurate inventory management and GPS tracking for efficient logistics. Users have the ability to effectively plan and execute projects using integrated Gantt charts, assign tasks, keep track of employee hours, and create customized offers, contracts, and invoices in PDF or Excel format without exiting the platform. Additional capabilities encompass employee access management, a comprehensive global contractor database, integration with Telegram for immediate group communication, and extensive analytical tools that provide insights into resource utilization, project progress, and financial outcomes. This platform is particularly suitable for AV rental services, production and rigging firms, scenic and props rental businesses, live performance support, festivals, and more, making it an essential tool for enhancing operational efficiency in the industry. Its multifaceted features make it an invaluable asset for professionals looking to streamline their processes and improve collaboration across various teams.
API Access
Has API
API Access
Has API
Integrations
Microsoft Excel
Telegram
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
€20 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ritam Technologies
Founded
1981
Country
United States
Website
www.ritam.com/serviceprogram
Vendor Details
Company Name
golova
Country
Spain
Website
golova.ai/
Product Features
Equipment Rental
Asset Tracking
Barcoding
Billing and Invoicing
Customer Management
Inventory Management
Maintenance Management
Order Management
Reservations Management
Utilization Reporting
Product Features
Equipment Rental
Asset Tracking
Barcoding
Billing and Invoicing
Customer Management
Inventory Management
Maintenance Management
Order Management
Reservations Management
Utilization Reporting
Rental
Auto / Boat Rental
Contract Management
Inspection Management
Inventory Management
Late Fee Calculation
Maintenance Management
Medical Equipment Rental
Multi-Location
Online Booking
Rate Management
Recurring Rentals
Reservations Management
Scheduling
Short / Long Term Rental