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Description
Summit Service System is designed to help you take charge of your operations, enhance customer service, and streamline job management, whether you're handling pre-scheduled services or urgent requests. By utilizing automatic scheduling for upcoming services and reminders for repeat business, this system aids in the growth of your enterprise. Service frequencies can be customized for each task, and technicians have access to comprehensive details, diagrams, site photographs, and parts inventory management tailored to their needs. The platform includes options for flat-rate pricing as well as detailed invoicing functionalities. With the Summit dispatch screen, you can effectively manage workflows, oversee technicians' schedules, and prioritize jobs based on urgency and service dates. Furthermore, extra information screens facilitate the monitoring of site tank specifics, lab samples, manifests, and disposal records. Customer reimbursements for grease and bio-fuel collectors can be handled efficiently. Once a job is finished, transforming work orders into payments and invoices is accomplished with just a few clicks, ensuring a seamless end-to-end process. This integrated approach not only simplifies operations but also enhances overall efficiency in managing customer relationships.
Description
This all-encompassing suite of integrated tools and services simplifies your workflows while potentially reducing your yearly rental expenses by as much as one-third. You can conveniently monitor the location and usage of rented equipment through a user-friendly dashboard. With role-based notifications, utilization monitoring, and telematics, you'll minimize the time that machines remain idle, which translates to significant cost savings. Additionally, you can establish and assess benchmarks to evaluate your performance while effortlessly reallocating machines between jobs using purchase order splitting. Optimize off-rent equipment decisions with our leniency chart and rate calendar, allowing for more strategic management. Experience greater convenience with digital rentals and management solutions that transform tasks that once took days into processes that can be completed in just hours. Our digital self-service platform operates around the clock, empowering you to conduct business on your terms with features like purchase order tracking, automated invoicing, and additional functionalities that enhance efficiency. Ultimately, these tools are designed to save you time and money while improving your overall operational effectiveness.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ritam Technologies
Founded
1981
Country
United States
Website
www.ritam.com/serviceprogram
Vendor Details
Company Name
United Rentals
Founded
1997
Country
United States
Website
www.unitedrentals.com/services/online-services/total-control
Product Features
Equipment Rental
Asset Tracking
Barcoding
Billing and Invoicing
Customer Management
Inventory Management
Maintenance Management
Order Management
Reservations Management
Utilization Reporting
Product Features
Equipment Rental
Asset Tracking
Barcoding
Billing and Invoicing
Customer Management
Inventory Management
Maintenance Management
Order Management
Reservations Management
Utilization Reporting