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Description
Summit Service System is designed to help you take charge of your operations, enhance customer service, and streamline job management, whether you're handling pre-scheduled services or urgent requests. By utilizing automatic scheduling for upcoming services and reminders for repeat business, this system aids in the growth of your enterprise. Service frequencies can be customized for each task, and technicians have access to comprehensive details, diagrams, site photographs, and parts inventory management tailored to their needs. The platform includes options for flat-rate pricing as well as detailed invoicing functionalities. With the Summit dispatch screen, you can effectively manage workflows, oversee technicians' schedules, and prioritize jobs based on urgency and service dates. Furthermore, extra information screens facilitate the monitoring of site tank specifics, lab samples, manifests, and disposal records. Customer reimbursements for grease and bio-fuel collectors can be handled efficiently. Once a job is finished, transforming work orders into payments and invoices is accomplished with just a few clicks, ensuring a seamless end-to-end process. This integrated approach not only simplifies operations but also enhances overall efficiency in managing customer relationships.
Description
Organize your drivers for different assignments using an intuitive drag and drop feature, making it easy to see which drivers are occupied and which ones are available. This system boosts overall efficiency and productivity while allowing real-time tracking of your drivers' locations on a map. With this level of oversight, you can confidently pursue larger projects, knowing you can monitor all your equipment and generate customer invoices effortlessly. TCR Online offers comprehensive management for all your specialized requirements. Additionally, the TCR Mobile App is tailored for drivers in the field, allowing them to complete their tickets digitally and eliminating the need for paper documentation. The user-friendly interface enables drivers to log the start and end times of their shifts and breaks, account for extra time spent in the yard or during loading, and finalize tickets with ease. This streamlined approach not only simplifies the workflow but also significantly reduces the chances of errors in documentation.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ritam Technologies
Founded
1981
Country
United States
Website
www.ritam.com/serviceprogram
Vendor Details
Company Name
TCR Software
Country
United States
Website
tcrsoftware.com
Product Features
Equipment Rental
Asset Tracking
Barcoding
Billing and Invoicing
Customer Management
Inventory Management
Maintenance Management
Order Management
Reservations Management
Utilization Reporting
Product Features
Equipment Rental
Asset Tracking
Barcoding
Billing and Invoicing
Customer Management
Inventory Management
Maintenance Management
Order Management
Reservations Management
Utilization Reporting