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Description
StoreChart is a cloud-driven ecommerce operations solution designed specifically for online retailers and small businesses that require seamless management of multiple sales channels from a single account. It integrates essential functions such as order processing, customer record management, tracking inventory levels, and assessing stock value, while also determining profit margins per order by factoring in product, shipping, and payment expenses. Additionally, the platform features comprehensive customer and lead management tools, facilitates team task assignments, and includes a shared WhatsApp Business inbox, along with customizable message templates and automations. An AI-powered customer service agent is available for real-time assistance via website chat and WhatsApp, enhancing user interaction. Users can easily link their WooCommerce and Shopify stores, import data from CSV formats, and transfer orders or leads from other systems using inbound webhooks or Make.com integrations. The interface supports both Hebrew with a right-to-left layout and English, accommodating a diverse user base. Notably, StoreChart operates as a standalone web service, meaning that inventory management occurs within the platform rather than syncing back to the connected storefronts, which allows for more streamlined operations and control. This approach ensures that retailers can focus on growing their business without the complexities often associated with managing multiple platforms.
Description
iTrafic serves as an AI-driven sales and customer service representative specifically designed for online retail platforms. By integrating with store catalogs and, when applicable, order data, it effectively addresses inquiries related to items, pricing, inventory, variations, and store policies. This innovative solution assists shoppers in comparing products, discovering recommendations, compiling their orders, and generating checkout links, while also facilitating a seamless transition to human assistance when necessary. It can be accessed through a chat widget on websites and can operate via messaging platforms like WhatsApp Business, Instagram, TikTok, and Facebook Messenger, depending on the subscription plan chosen. The team behind iTrafic is responsible for its setup, testing, and ongoing management, allowing customers to monitor conversations through a user-friendly dashboard. Integration with WooCommerce has been confirmed in a live environment, while Medusa is being developed to enhance features like product search, comparisons, precise size selection, and real-time price and inventory updates, though checkout and returns functionalities are still underway. Each API-based platform, including Shopify, is evaluated on a case-by-case basis to ensure compatibility. Ultimately, iTrafic enhances the overall ecommerce experience by streamlining product discovery, boosting sales, and improving customer service interactions.
API Access
Has API
Yes
API Access
Has API
Yes
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Shopify
Yes
WhatsApp
Yes
WooCommerce
Yes
Facebook Messenger
No
Instagram
No
Make
Yes
TikTok
No
Integrations
Shopify
Yes
WhatsApp
Yes
WooCommerce
Yes
Facebook Messenger
Yes
Instagram
Yes
Make
No
TikTok
Yes
Pricing Details
$49/month
Starter: $49 USD/month or $590 USD billed yearly (17% savings); includes 1 connected store, up to 100 orders/month and 2 team members. Free plan: $0/month, 1 store and 25 orders/month. New accounts get 14 days of Professional-plan access, then move to Free unless upgraded; no credit card is required. Payments are charged in ILS.
Free Trial
Yes
Free Version
Yes
Pricing Details
$99/month
The $99/month Start tier includes web chat and WhatsApp Business, up to 500 conversations per month shared across channels, and one dashboard user. The $249/month Pro tier adds Instagram, TikTok, and Facebook Messenger, unlimited conversations, up to three dashboard users, and a dedicated engineer. Installation and technical operation are included.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Comfortly Ergonomics
Founded
2023
Country
Israel
Website
www.storechart.com
Vendor Details
Company Name
iTrafic
Country
Peru
Website
itrafic.io/ia-para-ecommerce
Product Features
eCommerce
CRM
No
Catalog Management
No
Channel Management
No
Customer Accounts
No
Data Security
No
Email Marketing
No
Inventory Management
No
Kitting
No
Loyalty Program
No
Mobile Access
No
Multi-Store Management
No
Order Management
No
Product Configurator
No
Promotions Management
No
Returns Management
No
Reviews Management
No
SEO Management
No
Shopping Cart
No
Templates
No
Inventory Management
Alerts/Notifications
No
Barcoding / RFID
No
Forecasting
No
Inventory Optimization
No
Kitting
No
Manufacturing Inventory Management
No
Mobile Access
No
Multi-Channel Management
No
Product Identification
No
Reorder Management
No
Reporting/Analytics
No
Retail Inventory Management
No
Supplier Management
No
Warehouse Management
No
Product Features
Alternatives
Alternatives
No Alternatives