Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
SpudgerHQ is a cloud-based software solution tailored for independent phone repair businesses. It integrates various functionalities, including customer and device management, repair intake and monitoring, point-of-sale transactions, inventory control, purchasing, customer orders, and comprehensive reporting features.
Team members can log IMEI or serial numbers, assess device conditions alongside reported problems, add necessary parts or services, designate technicians, and oversee jobs throughout the repair process, including quality assurance, payment processing, and customer pickup. Digital repair agreements facilitate customer review and signatures, ensuring that notes and job statuses are consistently updated.
Additionally, the software provides essential tools for inventory management, including receiving stock, conducting stocktakes, managing reserved stock for customer orders, generating receipts, analyzing sales reports, and performing end-of-day closeouts. Designed to accommodate both individual shop owners and repair teams, the Solo and Team plans offer features like staff accounts, role assignments, and technician management, catering to varied business needs. This user-friendly, browser-based platform is optimized for desktops, tablets, and smartphones, and it also offers a 14-day free trial, allowing potential users to explore its capabilities before making a commitment.
Description
WorkTracer is an affordable software solution designed for Windows, specifically tailored for small to medium-sized repair shops. Its user-friendly interface ensures that employees won't need extensive training; only a fundamental grasp of Windows is necessary for effective use. This simplicity makes it an ideal choice for businesses looking to streamline their operations without the burden of complex software training.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$15/month
Solo is $15/month for one operator or $144/year ($12/month equivalent). Team is $49/month or $468/year ($39/month equivalent). Annual billing saves $36 on Solo and $120 on Team. A 14-day free trial is available; a paid plan is required to continue afterward.
Free Trial
Yes
Free Version
No
Pricing Details
$280.00/one-time
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
SpudgerHQ
Founded
2026
Country
Vietnam
Website
spudgerhq.com
Vendor Details
Company Name
GrenSoft
Founded
1992
Country
United Kingdom
Website
www.grensoft.com/WorkTracer/
Product Features
Repair Shop
Barcode Support
No
Billing & Invoicing
No
CRM
No
Intake Forms
No
Inventory Management
No
Parts Inventory Management
No
Point of Sale (POS)
No
Repair Tracking
No
Work Order Management
No
Product Features
Auto Repair
Billing & Invoicing
Yes
CRM
Yes
Digital Vehicle Inspections (DVI)
No
Inventory Management
Yes
Labor Rates
Yes
Maintenance Scheduling
No
Parts Management
Yes
Quotes / Estimates
Yes
Service History
Yes
VIN Lookup
Yes
Vehicle Tracking
No
Work Order Management
Yes
Repair Shop
Barcode Support
Yes
Billing & Invoicing
Yes
CRM
Yes
Intake Forms
Yes
Inventory Management
Yes
Parts Inventory Management
No
Point of Sale (POS)
Yes
Repair Tracking
Yes
Work Order Management
Yes
Alternatives
No Alternatives