Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
Modern healthcare communication. Spruce is the easiest and most powerful way to communicate with patients, healthcare providers, or other health partners. Spruce combines your existing communication methods with brand new tools in one simple-to-use email inbox. All communication in one supercharged team mailbox. Spruce allows you to communicate with your teammates and patients from one HIPAA-compliant email address. It's easy to manage patient requests, listen to voicemails, respond quickly, and all this is done in one place. Reach patients with the right message at just the right moment. A proactive approach is key to great care. Spruce allows you to reach patients before a problem becomes an emergency. This helps you build stronger relationships with your patients and provide more efficient care. You and your team can cover more ground with virtual care and complex workflow automation. This will allow you to avoid repetition and save time.
Description
Syllable infuses empathy, transparency, and intelligence into every patient interaction beyond the hospital setting. In 2020, the platform engaged with 45 million individuals across the United States via text and chat, addressing inquiries related to appointments, primary care, specialty care, and the COVID-19 pandemic. Through voice automation, Syllable facilitated 4 million patient encounters, providing access to a network of 21,645 physicians. This leading solution for health system call centers not only empowers patients but also alleviates operational challenges for healthcare providers. By eliminating communication obstacles, Syllable ensures that patients receive the care they require promptly. Nowadays, patients not only deserve but also anticipate a seamless and agile healthcare journey. Unfortunately, they frequently find themselves navigating a complex web of call transfers, extended hold times, and cumbersome websites just to reach the care they need. Syllable collaborates with many of the nation's largest and most esteemed healthcare organizations to enhance this experience. In doing so, the platform aims to revolutionize patient access to healthcare services for everyone involved.
API Access
Has API
No
API Access
Has API
No
Integrations
Elation Health
No
Guava Provider Dashboard
No
Morf
No
Pricing Details
$24 per user per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Spruce Health
Founded
2013
Country
United States
Website
www.sprucehealth.com
Vendor Details
Company Name
Syllable
Country
United States
Website
syllable.ai/
Product Features
Mental Health
Appointment Reminders
No
Appointment Scheduling
No
Assessment & Treatment Plans
Yes
Billing & Invoicing
No
Claims Management
No
E-Prescribing
No
EDI
No
EMR / EHR
No
HIPAA Compliant
Yes
Inpatient / Residential
Yes
Multi-Provider Practice
Yes
Patient Portal
Yes
Personnel Management
No
Progress Notes
No
Single Provider Practice
Yes
Patient Engagement
Appointment Scheduling
No
Care Planning
Yes
Collaboration
Yes
Messaging
Yes
Mobile Access
Yes
Patient Education
Yes
Patient Portal
Yes
Personal Health Record
No
Progress Tracking
No
Self Management
No
Telemedicine
Appointment Reminders
No
Appointment Scheduling
No
Chat / Messaging
Yes
E-Prescribing
No
For Medical Purposes
No
HIPAA Compliant
Yes
Multi-Provider Practice
Yes
Online Forms
No
Patient Queue Management
No
Practice Management
No
Remote Treatment Plans
No
Teleradiology
No
Video Conferencing
Yes
Unified Communications
Audio / Video Conferencing
Yes
Calendar Management
No
Call Recording
Yes
Call Routing
Yes
Chat / Messaging
Yes
Fax Management
Yes
File Sharing
Yes
Mobile Access
Yes
Multi-User Collaboration
Yes
Voice Mail
Yes
Product Features
Patient Engagement
Appointment Scheduling
No
Care Planning
No
Collaboration
No
Messaging
No
Mobile Access
No
Patient Education
No
Patient Portal
No
Personal Health Record
No
Progress Tracking
No
Self Management
No