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ease
features
design
support

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Description

splose is the most powerful AI practice management software, hands down. Bringing together the industry’s handiest tools in the one platform, splose offers smart, reliable solutions and an effortless user experience. By harnessing the power of automation and AI splose puts thousands of hours back into the hands of healthcare providers around the globe every day, empowering them to focus on what’s important - caring for people.

Description

Zo, developed by Zocdoc, is an innovative AI-driven phone assistant designed to swiftly manage inbound scheduling calls, eliminating the frustration of hold times and traditional IVR systems while efficiently booking patient appointments directly into existing electronic health record (EHR) systems through natural, conversational dialogue. This tool can handle an unlimited number of concurrent calls around the clock, autonomously addressing up to 70% of scheduling inquiries and only passing more complicated issues to human staff as necessary. Zo can be tailored to fit the specific booking protocols of different practices, integrates flawlessly with their telecommunication and EHR systems, and smartly directs patients by, for example, sending routine requests to nurse practitioners while reserving more complex matters for physicians. Practices are charged only for successfully scheduled appointments, avoiding any upfront costs, per-minute fees, or lengthy contracts, thus presenting a low-risk option for implementation. Initial users have reported that average call resolution times are under 3 minutes and 30 seconds without any hold time, coupled with patient satisfaction ratings that surpass 80%. This level of efficiency not only enhances workflow but also significantly improves the overall patient experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Google Calendar
Google Cloud Platform
Google Meet
Mailchimp
Microsoft Teams
Stripe
Xero
Zoom

Integrations

Google Calendar
Google Cloud Platform
Google Meet
Mailchimp
Microsoft Teams
Stripe
Xero
Zoom

Pricing Details

$20/practitioner/month
Free Trial
Free Version

Pricing Details

Free
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

splose

Founded

2018

Country

Australia

Website

splose.com

Vendor Details

Company Name

Zocdoc

Founded

2007

Country

United States

Website

www.zocdoc.com/about/ai-phone-assistant/

Product Features

Patient Case Management

Activity Tracking
Assessment Notes
Billing & Invoicing
Calendar Management
Candidate Identification
Case List Management
Eligibility Verification
HIPAA Compliant
Medical History Records
Patient Records
Referral Management
Treatment Planning

Alternatives

Practice Mate Reviews

Practice Mate

Office Ally

Alternatives