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Average Ratings 0 Ratings
Description
SpeechWrite offers a variety of cloud-based dictation and voice recognition solutions that cater to the dynamic needs of today’s professionals. Our scalable and future-ready offerings are designed to accommodate organizations of all sizes. With our leading digital dictation and transcription tools, we connect authors with transcribers to streamline communication effectively. The customizable workflow settings for both individuals and organizations provide the flexibility needed to receive written dictations swiftly, whether you're in the office or on the go. Leverage your voice, the most powerful asset you have, and put it to effective use. Our user-friendly technology is both advanced and intuitive, enabling you to improve your work environment and increase productivity. We are committed to listening, learning, and collaborating with you, ensuring support at every stage, while also providing expert guidance throughout your journey. By choosing SpeechWrite, you empower yourself to transform the way you work and enhance your overall efficiency.
Description
Phone conversations are a more common channel for companies to communicate with customers than any other channel. This is a goldmine of untapped information. Listening to every customer call can be costly, time-consuming, and not practical. Only a small percentage of calls are reviewed. These voice interactions allow you to hear the real voice of your customers and get to the bottom of their concerns.
Our highly accurate and automated speech-to text transcription can transform unstructured voice data into transcripts which can be integrated into analytics platforms. Voci allows you to improve agent quality
Monitoring, Enhance the Customer Experience, Extract Competitive Intelligence and Ensure Compliance
API Access
Has API
API Access
Has API
Integrations
10ZiG Manager
Actionstep
Amazon Web Services (AWS)
Citrix Analytics
PracticeEvolve
QEval
VMware Cloud
Integrations
10ZiG Manager
Actionstep
Amazon Web Services (AWS)
Citrix Analytics
PracticeEvolve
QEval
VMware Cloud
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SpeechWrite
Founded
2004
Country
United Kingdom
Website
www.speechwrite.com
Vendor Details
Company Name
Medallia
Founded
2001
Country
United States
Website
vocitec.com
Product Features
Speech Recognition
Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition
Product Features
Speech Analytics
Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback
Speech Recognition
Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition
Workforce Optimization (WFO)
Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning